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Cannot send e-mail on Windows Live. new server. Receiving…

Customer Question
Cannot send e-mail on...

Cannot send e-mail on Windows Live. new server.

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

Receiving error and stuck in outbox.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Old server was Bell, New server is Cogeco, program new e-mail address in under***@******.*** microsoft could not send verification code.

Submitted: 5 months ago.Category: Email
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Answered in 3 minutes by:
3/14/2018
Email technician: Cody, Senior Systems Administrator replied 5 months ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 4,062
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Email technician: Cody, Senior Systems Administrator replied 5 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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