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I have received mail from you asking me to verify an Apple
Hi...I have received mail from you asking me to verify an Apple Store Gift card ($100) by e-mail order K9658515501 which I know nothing about. I have tried to cancel it, but I'm not prepared to enter … read more
Cody
Cody
Computer Science
2,527 satisfied customers
Nothing with my email. I was wanting the phone number for
Nothing with my email. I was wanting the phone number for iTune gift cards to report a scam that is going on. I was told by my credit card company that a hold could possibly be put on my gift cards so… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Both my husband and I have separate email accounts on
Both my husband and I have separate email accounts on Hotmail. Yesterday, I changed the password ***** both accounts, using the same password. Now, my husband cannot open his email account on his iPho… read more
John Castle
John Castle
BSC in Computing Network Management and Design
264 satisfied customers
Trying to contact someone regarding an email I received from
trying to contact someone regarding an email I received from Apple i-tunes. my name is ***** ***** and I received a receipt that appears to be for the purchase of an i-phone for $972.21!!! It says its… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
379 satisfied customers
I. I kept on getting e-mail warning saying my mailbox will
I kept on getting e-mail warning saying my mailbox will be closed for a period of time already. I reported to Microsoft as phishing. It does not stop but the mail ends up in junk. I do not need an upgrade. I just need a free hotmail account which I have been using for many many years. I am enclosing a copy of the recent e-mail that I received for your reference. Please help me. Thank you. 2018-04-25 WARNING: Closing of your mailbox is being processed MS Mail Sever Reply| Yesterday, 6:30 PM You This message was identified as spam. We'll delete it after 10 days. It's not spam Dear***@******.***,This is to notify you for the final time that your mailbox will be closed down.An upgrade is required to continue with this service. UPGRADE NOWNote: Please do not ignore this email to avoid your account being shutdown.EMAIL ADMIN 2018-04-25 … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Why am i being charged for trying to find out who's using my
Why am i being charged for trying to find out who's using my gmail account? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I got an email saying someone, using an 8+ was charging
I got an email saying someone, using an 8+ was charging icloud storage of over $100. There is a link to click if you dispute the charge. I do. Don't have an 8+ or charging additional items … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
224 satisfied customers
Apple asked me on an email if I had purchased a certain
Apple asked me on an email if I had purchased a certain item. I did not. But when it asked me cancel,it asked me for all my personal info including Social Security number and credit card info. How do … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
224 satisfied customers
In my Inbox I received an invoice saying I sent a payment to
In my Inbox I received an invoice saying I sent a payment to Google of $100 do a Pay gift card. I never did this. … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I received an email stating I had made a purchase of a $150
I received an email stating I had made a purchase of a $150 gift card. I did not make that purchase … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I have received two requests to confirm a purchase which I
I have received two requests to confirm a purchase which I have not requested. The email gives an option to cancel the request but requires me to enter all details including credit card. I am suspicio… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I got an email message that I have ordered AirPods- order
I got an email message that I have ordered AirPods- order number HDH6YMK37 for $159.00. Can you confirm that this is a fake email message because I made no order and do not even know what is AirPods … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Trying to send an email and a message keeps coming up that
Trying to send an email and a message keeps coming up that pop mail server needs new password ***** old google email password ***** not nor will a new one … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
I can't get into my google account also i bought a $25.00
i can't get into my google account also i bought a $25.00 gift-card and its telling its a wrong code number. PLEASE HELP ME THANK YOU … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My wife took over my Gmail, and I need it back for
My wife took over my Gmail, and I need it back for professional use - i am a physician. Need to speak to someone about this -- chat won't be sufficient. What is phone numbert to call/ … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
Nothing is going on with my email now because I bought some
Hi. Nothing is going on with my email now because I bought some protection from The Best Computer Doctors. I found some entries to my email that were not mine. Because I have the Amazon account in my … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
My email address is I renewed my account for Norton with a
My email address is***@******.*** I renewed my account for Norton with a credit card on 5/30/16 for $109.99. However I could not download it and have been getting messages telling me to renew.... It h… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
379 satisfied customers
I Bought A security program which was on discount, approx 20
I Bought A security program which was on discount, approx 20 US dollars. About triple came out of my Credit Card. It wasn't until the transaction went through, That I Saw in very fine print That I had… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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