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It will not send or receive emails. I receive error message…

Customer Question
It will not send...

It will not send or receive emails

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

I receive error message 0x800CCC0F

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

I have Norton but disabled it and still would not work

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I believe I may have inadvertently changed settings when I encountered problem, I believe if a tech could walk me through the setup procedures it might resolve my problem

Submitted: 4 months ago.Category: Email
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Answered in 2 minutes by:
3/14/2018
Email technician: Justin Johnson,
 replied 4 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,479
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about email. I've only just come online now and would like to assist you with your question.

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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