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I’m trying to login to Microsoft Outlook with my email

Customer Question
I’m trying to login...

I’m trying to login to Microsoft Outlook with my email address but it wont take my password. I don’t remember ever setting one up as this is the firt time that I have used outlook for my email. Typically I just use the Gmail app.

Technician's Assistant: Are you logged into your Outlook account on any other devices?

No just my ipad

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Not sure as my son set dit up for me but I can lok it up on his profile

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not that i can think of at this time

Submitted: 4 months ago.Category: Email
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Answered in 3 minutes by:
3/14/2018
Email technician: Sandy, Computer Specialist replied 4 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,884
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

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Email technician: Sandy, Computer Specialist replied 4 months ago

Are you trying this on your Microsoft Windows based computer?

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Customer reply replied 4 months ago
No my ipad
Customer reply replied 4 months ago
I prefer that you try to fix withou connecting
Email technician: Sandy, Computer Specialist replied 4 months ago

Please tell me the part of your email address after letter @ only?

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Customer reply replied 4 months ago
No
Customer reply replied 4 months ago
Gmail.com
Email technician: Sandy, Computer Specialist replied 4 months ago

Please try to login into your gmail webmail account once:

Click the link: www.gmail.com

Enter your email address and password ***** and try to login.

If it shows your account without you being login manaully, please sign out and then sign in again manually.

If the password ***** ***** working, click forgot password ***** create a new password.

And then use this password ***** setup on iPad.

Please let me know if works or not.

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Customer reply replied 4 months ago
I’m going to have to wait until my son gets home as i just realized that he his listed as primary on thr gmail accounts and I’m just an added account
Email technician: Sandy, Computer Specialist replied 4 months ago

Please click this link:

http://mail.google.com/?logout

And then sign into your account by clicking sign into another account.

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Email technician: Sandy, Computer Specialist replied 4 months ago

Please let me know if it works or not.

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