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Can you tell me why, after using the same password and user
Please can you tell me why, after using the same password ***** user name for YEARS, all of a sudden you tell me that my user name and password ***** incorrect. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,356 satisfied customers
I had to replace my because of a broken screen. .the stoe
I had to replace my because of a broken screen. .the stoe tech said they could not downlload m y info from my old phone because of it;s damages. Long stpory short, ai lost my gmaial accoutn and aio ha… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I can't seem to get into my account - [email protected]
I can't seem to get into my account -***@******.*** I moved Mar 1 2018 and have new telephone. OLD phone(###) ###-####NEW(###) ###-####… read more
JustinTimeTech
JustinTimeTech
Technology Support Supervisor
BS
130 satisfied customers
Have had account for very time (years) but haven't used it
Have had account for very long time (years) but haven't used it is a while. Forgot e-mail or password. Would to get back but can't. My telephone has changed and even edit it. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,005 satisfied customers
I have my business details on Google and want to update the
Hi. I have my business details on Google and want to update the hours of opening but I do not remember if I am using me personal email account to get in "***@******.***" or if it is the store email "docklands @ coldrock.com.au" and if it is the store email I do not know the password … read more
bbao
bbao
IT Consultant
2,285 satisfied customers
I have not rcvd any e-mails for about 4 days......also my
I have not rcvd any e-mails for about 4 days......also my cell phone Consumer Cellular....suggested I call you .....I called on the telephone was was on hold back and forth with someone that did not k… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I had a google e-mail account and then got a roommate. My
I had a google e-mail account and then got a roommate. My google mail is all his. Even when I sign in with my username and password ***** goes to his E-mail. I am fed up with AOL as their mail system … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,894 satisfied customers
My yahoo account will not open.I do not have a password or
My yahoo account will not open.I do not have a password ***** pin to get into my account.I want a pin number that is secure so I can lock for security.HELP! … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,588 satisfied customers
I am locked out of my account because of trying to rest my
I am locked out of my account because of trying to rest my password. Answering the questions is a problem now because I can't remember answers to some of the questions. So when I tried to resubmit the… read more
Josh
Josh
It Support Specialist
Associate Degree
7,353 satisfied customers
I have an account with Microsoft 365 on a monthly basis and
I have an account with Microsoft 365 on a monthly basis and my email account is an old one. Additonally, I reset my computer yesterday and all of my desktop icons are completely blanked out (white). H… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
Husband Les & I each have gmail accts - ellanjaydunn (Les),
Husband Les & I each have gmail accts - ellanjaydunn (Les), judithdunn001 (mine, Judith). I manage our computer housekeeping. Les is revenging (unsolicited) "Couldn't sign in" every 10 mins!! I have t… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I changed my Email and forgot My Pasword my old Email was My
Hi i changed my Email and forgot My Pasword my old Email was***@******.*** My Skype Name is ***** ***** new Email is ***@******.*** i still got $ 4.69 Credit. How can i get in to my Acct ?? … read more
bbao
bbao
IT Consultant
2,285 satisfied customers
I got a virus couple of days ago. Mcafee cleaned computer
Second opinion] I got a virus couple of days ago . Mcafee cleaned computer and I can not get back into gmail since. While trying to sign into gmail I think I remember a pop up that said I am blocked b… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I wish I knew! here is the problem I opened my gmail with
I wish I knew! here is the problem I opened my gmail with the address***@******.*** at some point I was not getting mail I then opened myra.tonner.55 but I am still not getting mail I did at one point… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,588 satisfied customers
My e-mail does not get to one of my recipients; I am getting
my e-mail does not get to one of my recipients; I am getting the following message: This message was created automatically by the mail system (ecelerity).A message that you sent could not be delivered… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My skype address .tyler 6 I have changed my password and was
My skype address ian.tyler 6 I have changed my password ***** was ready to use but access was denied The problem may be my registered email address.I changed provider recently and cut the service imed… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I cannot send mail out on my Google account after having gone
I cannot send mail out on my Google account after having gone through the 2 step security process. ?? I enter my code and nothing happens.… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
I had a free Skype account. Someone entered into my account
I had a free Skype account. Someone entered into my account with a foreign language, I changed it to English and lost everything. Since then I have everything with no luck. I have requested to chat wi… read more
James K.
James K.
Consultant
1,585 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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