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I HAVE LOST MY PHONE, I DONT KNOW MY GMAIL PASSWORD. I WENT…

I HAVE LOST MY...

I HAVE LOST MY PHONE, I DONT KNOW MY GMAIL PASSWORD. I WENT THROUGH THE VERIFICATION AND THEY SAID THEY WILL BET BACK TO ME IN 3 TO 5 DAYS. UNFORTUNATELY MY PHONE WILL BE DEAD BY THEN. CAN YOU HELP ME

Technician's Assistant: Are you logged into your Gmail account on any other devices?

NO I CAN'T GET INTO MY GMAIL ACCOUNT BECAUSE I DONT HAVE MY PASSWORD.. iS THERE ANYWAY YOU CAN HELP ME

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

WE HAVE GONE THROUGH ALL THAT AND THEY SAY THEY WILL GET BACK TO ME IN 3 TO 5 DAYS.dO YOU HAVE A PHONE NUMBER FOR THEM. I NEED TO SIGN INTO MY GMAIL IN ORDER TO SING INTO FIND MY DEVICE

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

THE PHONE WILL DIE SOON IF IT HASN'T ALREADY.

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Answered in 12 minutes by:
3/14/2018
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,816
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> UNFORTUNATELY MY PHONE WILL BE DEAD BY THEN

Can you please clarify what this means? What do you mean by "dead"?

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Customer reply replied 4 months ago
THE BATTERY WILL HAVE RUN OUT OF POWER.
Customer reply replied 4 months ago
IS THERE ANYWAY YOU CAN PING THE PHONE TO SEE WHERE IT IS LOCATED
Customer reply replied 4 months ago
i KNOW IT WAS LAST USED AT 12:40 PM TODAY

That makes sense now. What's the Gmail address in question? Please advise and i will review its situation for you. Thanks.

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Customer reply replied 4 months ago
I DONT THINK I WANT TO REMOTE ASSISTANCE. I JUST NEED TO SEE WHERE IT WAS LAST USED

Please ignore that annoying message asking for remote assistance It was not from me.

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Customer reply replied 4 months ago
OK

Okay, the remaining conversation should be over phone as it is related your personal info and tricks to get back your account.

Can I offer you a phone call at $19 USD to clarify details and tell what to do now? Thanks.

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Customer reply replied 4 months ago
THIS IS a trial account I don't want to pay more then after I just started
Customer reply replied 4 months ago
are you sure you can help us out

Yes, that's why offer you phone call.

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Customer reply replied 4 months ago
I don't mine giving you personal info

I mind, to tell the pubic what to do.

bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,816
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
bbao and 87 other Email Specialists are ready to help you
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Customer reply replied 4 months ago
you are not telling me what to do, I am offering
Customer reply replied 4 months ago
please use(###) ###-####
Customer reply replied 4 months ago
my phone that is lost is(###) ###-#### you can reach me by phone now at(###) ###-####
Customer reply replied 4 months ago
my other email was***@******.***

Just tested, you need other two email addresses to recover your Yahoo mailbox. Do you have access to them?

s************@******.***

J*********@******.***

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bbao
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,816
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Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP

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