Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

Ive just bought a new phone trying to transfer yahoo but i…

Ive just bought a...

Ive just bought a new phone trying to transfer yahoo but i cant remember my pass word and havent had the bigpond email for about 20 yrs. I really need a new pass word or my old one sent . I have a gmail email just opened its***@******.***. Really hope you can help me .

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

No.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Only the really old bigpond email which we havent had for yrs

Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
3/14/2018
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,697
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,697
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified
Sandy and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 1 month ago
Im not good on computers . I really just want my password ***** my emails.

Please type in your contact number(landline or mobile). I will call you directly and help you with this.

Ask Your Own Email Question
Customer reply replied 1 month ago
No im mot paying 55$
Customer reply replied 1 month ago
Ive paid the 5$

Please type in your contact number(landline or mobile) under enter private contact info and click save button. I will call you directly and help you with this.

Ask Your Own Email Question
Customer reply replied 1 month ago
How much is this going to cost?
Customer reply replied 1 month ago
Are you still there?

yes, I am here. I am ready to call you and explain this all to you. Please type your contact number(landline or mobile) under enter private contact info and click save button. I will call you directly and help you with this.

Ask Your Own Email Question
Customer reply replied 1 month ago
Can you verify vost please

I am sorry, I don't understand vost?

Ask Your Own Email Question
Customer reply replied 1 month ago
0pps cost
Customer reply replied 1 month ago
Can you answer that so i can give you my information . Thanks

I am from tech department and not from customer care team.

Please confirm if the issue is with your Yahoo account password? Right?

Ask Your Own Email Question
Customer reply replied 1 month ago
I really need to know exactly what you charge.
Customer reply replied 1 month ago
Its my password ***** my email account

Please go to https://edit.yahoo.com/forgotroot, and try to reset your Yahoo email account password.

Ask Your Own Email Question

Enter your email address and click Continue

Ask Your Own Email Question
Customer reply replied 1 month ago
It wont let me tried that before contacting you

And follow on screen instructions to create a new password.

Ask Your Own Email Question
Customer reply replied 1 month ago
It wants to send to an old email we had yrs ago it doesnt even exist now.

Is it also showing you the option to send password ***** code on the mobile?

Ask Your Own Email Question
Customer reply replied 1 month ago
Ill try again but hasnt helped so far

Please type in your complete Yahoo email address once.

Ask Your Own Email Question

May I know if you ever had a bigpond email address s**********@******.***?

Ask Your Own Email Question
Customer reply replied 1 month ago
Can you retrieve my password ***** help me. ?
Customer reply replied 1 month ago
we dif many yrs ago
Customer reply replied 1 month ago
Opps did.
But so long ago have no record of password ***** that either. Sorry about this

Please wait. Let me check it once.

Ask Your Own Email Question

Do you know this complete bigpond email address: s**********@******.***?

Ask Your Own Email Question
Customer reply replied 1 month ago
Im guessing its smurfs

*****@******.***??

Ask Your Own Email Question

Please try to reset your bigpond email account password *****

https://myacct.bigpond.com/forgottenPassword?execution=e1s1

Ask Your Own Email Question
Customer reply replied 1 month ago
They say they cant find my name associated with that email
Customer reply replied 1 month ago
I had already tried that before .

Please contact bigpond/Telstra once:

https://www.telstra.com.au/contact-us

And ask them to help you recover your email address.

Ask Your Own Email Question
Customer reply replied 1 month ago
Thanks I ve already done everything you have said. So really didnt help.

Please fill out Yahoo recovery form once under the link given below:

Click Me

Ask Your Own Email Question
Customer reply replied 1 month ago
Ive filled in nut when i put email you can contact me on wont accept it
Customer reply replied 1 month ago
Opps but .

Under Email address that you have access to, please type in your Yahoo email address which you have access to now.

Ask Your Own Email Question
Customer reply replied 1 month ago
I need to go pick up kids . Ive done everything twice now no further ahead , why wont it acc? ept my gmail email i set up today.
Customer reply replied 1 month ago
I font have access any more as that ph is closed

Under Email address that you have access to and Re-enter the email address we should be using to reach you, please enter your Gmail ID you have access to that now.

Ask Your Own Email Question
Customer reply replied 1 month ago
I did that and it wouldnt accept it

Please fill out this form at another time. Thank you.

Ask Your Own Email Question
Customer reply replied 1 month ago
If it wont let me now it sure wont later.
So really its been of no help, very disappointing.

Please fill this form at another time. Sometimes, it may not accept.

Ask Your Own Email Question
Was this answer helpful?
Ask Sandy Your Own Question
Sandy
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,697
6,697 Satisfied Customers
Experience: B.Tech, I have 10+ years of experience in fixing email issues.

Sandy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,097 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,518 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,421 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

644 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I forgot my email password and the recovery phone number I
I forgot my email password ***** the recovery phone number I had listed is an old landline I don't have anymore … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,518 satisfied customers
I upgraded my cell phone. I put the Gmail app on the new
Hi my name is***** upgraded my cell phone. I put the Gmail app on the new iPhone and was logging in but forgot my password. I went through the process but google tells me I don't exist. I had Gmail on… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
3 satisfied customers
When I receive emails from contact application on my website
When I receive emails from contact application on my website contact page. it comes from host.thewengineers.com which is my previous host. How can change this ? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
Forgot password for new laptop wish to down load micro soft
forgot password ********@******.*** new laptop wish to down load micro soft on computer but asker to send code on***@******.*** desktop it does not appear so i can get a new password … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
956 satisfied customers
Need help to recovery my Gmail password please.... My Gmail
Need help to recovery my Gmail password ***** My Gmail is***@******.*** and my phone number is(###) ###-####… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I HAVENT BEEN ABLE TO GET MYE-MAL FOR SOME REASON? INTERNET
I HAVENT BEEN ABLE TO GET MYE-MAL FOR SOME REASON? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,398 satisfied customers
I cannot access my mail account nor can I change the
I cannot access my***@******.*** mail account nor can I change the password ***** I don't have this email on my computer anymore. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
522 satisfied customers
Sorry, I had to switch to my computer. JustAnswer wanted to
Sorry, I had to switch to my computer. JustAnswer wanted to charge me $53.00 and you had said it would be a $5.00 refundable charge. Anyway to get back to my question... I received two email, one stat… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,518 satisfied customers
Email sending is blocked. Verizon. Either my phone or my
Either my phone or my desktop. I am at my desktop. Normally, I send out and receive about 100 - 250 emails a day. Today is the first time it has stopped allowing me to send emails. I can receive but can't send. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,398 satisfied customers
I deleted an email address by mistake. How do I get it back?
I deleted an email address by mistake. How do I get it back? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
I cannot log in. I am also paying too much for services that
I cannot log in. I am also paying too much for services that I never use. I just looked at my statement--on 4/23 $3.99 & $4.99 on 4/20 3.99 and I also pay at least two more much higher ones. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
Its not my computer, its my email service, is that apart of
Its not my computer, its my email service, is that apart of what you do? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
It isn't my gmail it is my phine has locked me out and I
It isn't my gmail it is my phine has locked me out and I need an old password ***** get it to open I forgot it. It said that someone attempted to open my account from tawain. I changed my password ***… read more
Sandy
Sandy
Computer Specialist
6,697 satisfied customers
I am unable to sign into, retrieve, or send e-mail. My AOL
I am unable to sign into, retrieve, or send e-mail. My AOL address is***@******.***. My home telephone number is(###) ###-#### The cell phone number you have,(###) ###-#### is correct and I receive ca… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,398 satisfied customers
I have been experiencing problems with ever since windows
I have been experiencing problems with ever since windows put the recent build. My audio device doesn't work and downloading says the cannot download because of attachment to divice. I was on phone wi… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I can't open my aol mail. It says safari has to many
I can't open my aol mail. It says safari has to many redirects … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,398 satisfied customers
Outlook willnot load. Yesterday had trouble then. I got a
outlook willnot load JA: When could you last open your Outlook? Customer: yesterday had trouble then JA: Did you recently update your software or Operating System (OS)? Customer: no JA: Anything else … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,398 satisfied customers
I have been on holiday and whilst away my gmail account
I have been on holiday and whilst away my gmail account stopped downloading mail. How do I find out what is wrong and how do I get my mail? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,398 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x