Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

Ive just bought a new phone trying to transfer yahoo but i…

Ive just bought a...

Ive just bought a new phone trying to transfer yahoo but i cant remember my pass word and havent had the bigpond email for about 20 yrs. I really need a new pass word or my old one sent . I have a gmail email just opened its***@******.***. Really hope you can help me .

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

No.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Only the really old bigpond email which we havent had for yrs

Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
3/14/2018
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,965
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,965
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified
Sandy and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 5 months ago
Im not good on computers . I really just want my password ***** my emails.

Please type in your contact number(landline or mobile). I will call you directly and help you with this.

Ask Your Own Email Question
Customer reply replied 5 months ago
No im mot paying 55$
Customer reply replied 5 months ago
Ive paid the 5$

Please type in your contact number(landline or mobile) under enter private contact info and click save button. I will call you directly and help you with this.

Ask Your Own Email Question
Customer reply replied 5 months ago
How much is this going to cost?
Customer reply replied 5 months ago
Are you still there?

yes, I am here. I am ready to call you and explain this all to you. Please type your contact number(landline or mobile) under enter private contact info and click save button. I will call you directly and help you with this.

Ask Your Own Email Question
Customer reply replied 5 months ago
Can you verify vost please

I am sorry, I don't understand vost?

Ask Your Own Email Question
Customer reply replied 5 months ago
0pps cost
Customer reply replied 5 months ago
Can you answer that so i can give you my information . Thanks

I am from tech department and not from customer care team.

Please confirm if the issue is with your Yahoo account password? Right?

Ask Your Own Email Question
Customer reply replied 5 months ago
I really need to know exactly what you charge.
Customer reply replied 5 months ago
Its my password ***** my email account

Please go to https://edit.yahoo.com/forgotroot, and try to reset your Yahoo email account password.

Ask Your Own Email Question

Enter your email address and click Continue

Ask Your Own Email Question
Customer reply replied 5 months ago
It wont let me tried that before contacting you

And follow on screen instructions to create a new password.

Ask Your Own Email Question
Customer reply replied 5 months ago
It wants to send to an old email we had yrs ago it doesnt even exist now.

Is it also showing you the option to send password ***** code on the mobile?

Ask Your Own Email Question
Customer reply replied 5 months ago
Ill try again but hasnt helped so far

Please type in your complete Yahoo email address once.

Ask Your Own Email Question

May I know if you ever had a bigpond email address s**********@******.***?

Ask Your Own Email Question
Customer reply replied 5 months ago
Can you retrieve my password ***** help me. ?
Customer reply replied 5 months ago
we dif many yrs ago
Customer reply replied 5 months ago
Opps did.
But so long ago have no record of password ***** that either. Sorry about this

Please wait. Let me check it once.

Ask Your Own Email Question

Do you know this complete bigpond email address: s**********@******.***?

Ask Your Own Email Question
Customer reply replied 5 months ago
Im guessing its smurfs

*****@******.***??

Ask Your Own Email Question

Please try to reset your bigpond email account password *****

https://myacct.bigpond.com/forgottenPassword?execution=e1s1

Ask Your Own Email Question
Customer reply replied 5 months ago
They say they cant find my name associated with that email
Customer reply replied 5 months ago
I had already tried that before .

Please contact bigpond/Telstra once:

https://www.telstra.com.au/contact-us

And ask them to help you recover your email address.

Ask Your Own Email Question
Customer reply replied 5 months ago
Thanks I ve already done everything you have said. So really didnt help.

Please fill out Yahoo recovery form once under the link given below:

Click Me

Ask Your Own Email Question
Customer reply replied 5 months ago
Ive filled in nut when i put email you can contact me on wont accept it
Customer reply replied 5 months ago
Opps but .

Under Email address that you have access to, please type in your Yahoo email address which you have access to now.

Ask Your Own Email Question
Customer reply replied 5 months ago
I need to go pick up kids . Ive done everything twice now no further ahead , why wont it acc? ept my gmail email i set up today.
Customer reply replied 5 months ago
I font have access any more as that ph is closed

Under Email address that you have access to and Re-enter the email address we should be using to reach you, please enter your Gmail ID you have access to that now.

Ask Your Own Email Question
Customer reply replied 5 months ago
I did that and it wouldnt accept it

Please fill out this form at another time. Thank you.

Ask Your Own Email Question
Customer reply replied 5 months ago
If it wont let me now it sure wont later.
So really its been of no help, very disappointing.

Please fill this form at another time. Sometimes, it may not accept.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Sandy Your Own Question
Sandy
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,965
6,965 Satisfied Customers
Experience: B.Tech, I have 10+ years of experience in fixing email issues.

Sandy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have just brought a new computer and have downloaded
hi, i have just brought a new computer and have downloaded thunderbird for emails. the problem is my emails and folders from my old computer have not come over to my new computer can you please help m… read more
Sandy
Sandy
Computer Specialist
B.Tech
6,965 satisfied customers
I had a different phone number a while ago. Its no longer my
I had a different phone number a while ago. Its no longer my phone number. I remember my email username but not the password, and to reset the password *****'re offering to send a code to the number a… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I booth anew phone a s 9 sanmsung and i need to reset my
i booth anew phone a s 9 sanmsung and i need to reset my pass word for my g mail account because i forget my pass word ,can you help me? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Need to recover an old account i have lost pw for i have
hey i need to recover an old account i have lost pw for i have tried the recovery thing cant axcess it i NEED it as my 2014 taxes are in it … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I need a new pass word for my email acct I not have the old
I need a new pass word for my email acct I don not have the old phone number anymore … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
746 satisfied customers
My phone was broken so i had to get a new one the problem is
My phone was broken so i had to get a new one the problem is i cant remember my login user name or password … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
944 satisfied customers
I have had the same e-mail address for years and if I
Hello I have had the same e-mail address for years and if I changed it now I will have to contact all my friends and other important people that my e-mail address has been changed that is no problem b… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My wife has just bought a new computer, and when starting it
my wife has just bought a new computer, and when starting it up it asked for a mircosoft account and what she gave me didn't work so I created a new account using her gmail email as the email address but now when I'm asked to verifiy any thing by email no new emails come though … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
Jess, i can't access my gmail account i can't remember my
Hi Jess my name is ***** ***** i can't access my gmail account i can't remember my pass word . when i go through the reterival process it send a veriication code to an expired email address i had a fe… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
Its not my computer its my email I cannot remember my
its not my computer its my email I cannot remember my password ***** an old email I answered the security question correctly and also tried my 2 gmail emails I'm currently using and nothing I haven't … read more
Jeremy K
Jeremy K
Lecturer (Assistant Professor)
PhD
29 satisfied customers
I have tried to transfer email from an old iPhone to a new
I have tried to transfer email from an old iPhone to a new one and have forgotten the password ***** it was not needed in the old phone for the passed 7+ yrs. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
I need my outlook.com password that i have just changed 28
i need my outlook.com password ***** i have just changed 28 hrs ago. i have had this email for about 5 yrs. i do not know the phone #. i just got a gov. phone and i was trying to delete an old fb acco… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I havent used my desktop email address in years because ive
I havent used my desktop email address in years because ive been using my work email. but now that ive retired i dont know any of my home passwords and i had to turn in my work phone that was attached… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I last changed my password over a yr ago to my gmail account
hi.. i last changed my password ***** a yr ago to my gmail account and ive recently got new laptop and for the life of me i dont remember my password ***** get into my gmail account … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Is. I can not remember my email pass word. I reported it and
My name is***** is***@******.***. I can not remember my email pass word. I reported it and they sent me a new one but I can't get into my account to get it. What can I do other than apply for another … read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
AOL wants security changes almost daily......So I havent
AOL wants security changes almost daily...This is BS...So I havent been in my AOL acct in a long time... G … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
Ive tried to get my pass word from and it says its sent
Ive tried to get my pass word from***@******.*** and it says its sent security code to***@******.*** but i have not recieved that email … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I was using hotmail as my address then ,all of sudden what
i was using hotmail as my address then ,all of sudden what was hotmail .turned to outlook !!!! all of a sudden my hotmail pass words DONT work !i have put in new pass words & none work , because they … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x