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Just realized I've had no incoming emails all day; and yet…

Customer Question
Hi! Just realized I've...

Hi! Just realized I've had no incoming emails all day; and yet they appear on my iPhone 7 Plus. Why isn't Gmail working on my desktop Mac?

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On my launchpad there is a mail icon.

Technician's Assistant: What troubleshooting have you tried?

Just guessing I checked Settings and Accounts to see if I inadvertently changed something. But I'm at a loss for why it isn't working. First time in years!

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not really, there haven't been any new changes.

Submitted: 4 months ago.Category: Email
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Answered in 8 minutes by:
3/14/2018
Email technician: Martin, Network Engineer replied 4 months ago
Martin
Martin, Network Engineer
Category: Email
Satisfied Customers: 3,123
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

If you look in your Mail app, does it say it is currently offline?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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