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I need to change my email address but cannot figure out how.

Customer Question
I need to change...

I need to change my email address but cannot figure out how.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Xfinity

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

On my computer using Live Mail

Technician's Assistant: What troubleshooting have you tried?

I have gone to Settings but cannot find anything for changing email.

Submitted: 4 months ago.Category: Email
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Answered in 4 minutes by:
3/14/2018
Email technician: Isaac Franklin, Support Technician replied 4 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 1,908
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your email. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

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Email technician: Isaac Franklin, Support Technician replied 4 months ago

Can you tell me what you mean by change your email?

Are you trying to delete one email from windows live mail and add another?

Or just add another? (you can add several, not just one)

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10?

What email are you trying to add and what error are you having?

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Customer reply replied 4 months ago
I changed my email address a year ago but did not on my iPad. I am using Windows 10. My old email address is***@******.***. I want to change it to***@******.***.
Customer reply replied 4 months ago
I just want to know how to change my email. I don't need anything else.
Email technician: Isaac Franklin, Support Technician replied 4 months ago

Is the new email created yet ?

You can make a new email account for your apple id, but the ipad will still want the old one if you set it up with it.

I know the question seems simple to you, but there are many ways to create that email if it is already set up. By making it an apple id/email, or a microsoft email with that address and adding it.

Please clarify.

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Customer reply replied 4 months ago
I will go to the Apple Store and get the help I need.
I am hanging up.
Email technician: Isaac Franklin, Support Technician replied 4 months ago

No problem. I am a tech, so i cannot see that side of your account.

You can go here for a refund or call customer service if you decide to discontinue.
http://http://ww2.justanswer.com/help/how-can-i-request-refund-0

customer service:
US / Canada 1-***-***-****
Available 6am to 9pm PST

If you decide that you want to continue after you 'compare' tech support costs/ease of access or feel you need to continue here, just reply with the answers previously asked.

Have a great day!
Franklin

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