Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I need to change my password for gmail. Only my phone. I…

Customer Question
I need to change...

I need to change my password ***** gmail

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Only my phone

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I think so

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Only want to reset password ***** gmail.

Submitted: 4 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
3/13/2018
Email technician: Jess M., Computer Support Specialist replied 4 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a computer right now to chat with me? Or a smartphone?
  2. What is the Gmail address that you want to recover so that I can check its status and recovery options?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
My Blackberry Priv was reset and to continue I have to have
My Blackberry Priv was reset and to continue I have to have the email address that was synced to the phone which is lost. … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
My gmail email address - [email protected] password -
my gmail email address -***@******.*** password ***** holidays16 was changed to password ***** on 8/29/17 - now they say it's incorrect? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I forgot my gmail password as i changed it and then didnt
i forgot my gmail password ***** i changed it and then didnt write it down..i dont know what i put for my favorite food and i cant find when i opened the account. i do have access to the recovery emai… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
I need help getting into my GMAIL account I Never changed my
I need help getting into my GMAIL account I Never changed my password ***** it won't let me in it says the password ***** ***** … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I just need to change my gmail password because i forgot it.
I just need to change my gmail password ***** i forgot it. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I can't remember my password to gmail. But I need my
Yes, but I need my password ***** get into my phone. I'm currently on my laptop. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
I got a notice to change my gmail password which I did, but
I got a notice to change my gmail password ***** I did, but the account still won't let me receive my e-mail. What more do I need to do? I Thought I had logged in but it keeps going back to the securr… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I got a new phone and can't remember my password to my gmail
I got a new phone and can't remember my password ***** my gmail or … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
I need to reset my gmail account password. I changed it the
I need to reset my gmail account password. I changed it the password ***** other day when I got a new phone and I can't remember it. I just want to get my password ***** my computer HELP … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
My United account got hacked and I think they also got into
My United account got hacked and I think they also got into my personal gmail account but I can't remember my login. I have my password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I cannot access my gmail account which is. I get a message
I cannot access my gmail account which is***@******.***. I get a message that says that I changed my password ***** Saturday but I did not do so. What we did do on Saturday was list my email addeess a… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I woul d like to clean up my acccount, I think I have
I woul d like to clean up my acccount , I think I have several acct Gmail and want to remove all but my origina which is remickpaul2 @ gmail.com, also need to change password … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I did a hard reset on my phone, it asked for my gmail
I did a hard reset on my phone, it asked for my gmail account, I did not know my password ***** I reset it. Now I am not able to get into my phone. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Very confused... can access email fine but keep getting
very confused... can access email fine but keep getting message to change password ***** each device. Want ot use same password ***** desktop ,phone, ipad and laptop both are working i think oK but wh… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
I changed my password and tried to change the phone things
i changed my password ***** tried to change the phone things go to but it could not i am going through a deivorce and the phone is hers i can't remember when i opened the account and i cant sign in … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Out of no where my gmail account will not allow me access.
Out of no where my gmail account will not allow me access. All efforts to reset my password ***** failed.The system just continues to lead me to my cell phone or my alternative email account to input … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I don't remember my password ***** when I went to reset it I
I don't remember my password ***** when I went to reset it I see that you have an old phone number and you just sent a password ***** to my old phone number. I need to reset my password ***** my gmail… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
I can not find or remember my gmail password XXXXX also changed
I can not find or remember my gmail password XXXXX also changed my Mn. phone number from XXXXX to my new state, Utah phone number XXXXXXXX so I can not recieve a text on my old phone. My gmail is...XX… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x