Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I have changed my phone number also forget my password my…

I have changed my phone...
I have changed my phone number also forget my password ***** Email address is***@******.***. My old phone no is***********and my new no is***********. Am unable to receive code in order for me to activate my Account. I will be gland if can be of assistant to get the email back.
Show More
Show Less
Ask Your Own Email Question
Answered in 23 minutes by:
3/13/2018
Jeevan DSouza
Category: Email
Satisfied Customers: 162
Experience: Professor at DeVry University
Verified

Hello There! I'm JD your expert! You might be able recover your password ***** an alternate email address. Did you try that?

Ask Your Own Email Question
Customer reply replied 4 months ago
but I don't have access to mail also.

I'm sorry then you are out of luck. YOu need the alternate email of the phone number to recover the account

Ask Your Own Email Question
Customer reply replied 4 months ago
Ok thanks

Please give me a positive rating! Thanks!

Jeevan DSouza
Category: Email
Satisfied Customers: 162
Experience: Professor at DeVry University
Verified
Jeevan DSouza and 87 other Email Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jeevan DSouza Your Own Question
Jeevan DSouza
Jeevan DSouza
Jeevan DSouza
Category: Email
Satisfied Customers: 162
162 Satisfied Customers
Experience: Professor at DeVry University

Jeevan DSouza is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
We just got my wife a new smart phone to replace the one
We just got my wife a new smart phone to replace the one that broke. All her contacts were backed up to an old gmail address whose password ***** forgot. To change her password, we'd have to use a pho… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Seems there is a problem with my password. what is the
seems there is a problem with my password. what is the problem? … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
21 satisfied customers
I need to recover my gmail account! It is set us as a
Hi Andy! I need to recover my gmail account! It is set us as a recovery account now. I am in urgent need of the old one. … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
135 satisfied customers
Rest windows 10 and lost my email password. answered the
Rest windows 10 and lost my email password. answered the questions on microsoft site to reset, was verified and then received the security code. Entered code on microsoft site and it asks same questio… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
Jess I am unable to login in my gmail account, I tried many
Hi Jess I am unable to login in my gmail account, I tried many times and now I can't go in. Kindly advise me, my email is***@******.*** Thank you … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I am struggling with my phone, have created a new gmail
I am struggling with my phone, have created a new gmail address and google refuses my password, which was created at the exact same time my new gmail was. Really frustrating. My gmail is***@******.***… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I can not get into my gmail account. It wanted me to open a
I can not get into my gmail account. It wanted me to open a new account and I could not find out how to get to my old account. I ended opening a new account which I DO NOT want. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I can't sign ito gmail or my calender It was it doen't know
I can't sign ito gmail or my calender It was it doen't know my passwor … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I changed my phone number, forgot my password, cannot log
I changed my phone number, forgot my password, cannot log on. new phone number is (***) ***-**** no, that was my old my new is (***) ***-**** … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
How can I use my old email address when I 've forgotten the
How can I use my old email address when I 've forgotten the password?? Reason-- Geek Squad clean up my computer and I had to have password ***** get in my account which I forgot --I can't get into Icl… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I have a new password that I cannot remember. The security
I have a new password ***** I cannot remember. The security questions tell me that I have the wrong answers. I do not have an alternative email. Can you verify who I am with my old password? … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I was trying to get in my email but it was reading that i'm
I was trying to get in my email but it was reading that i'm locked out...........while trying I some how lost it all........I went to Verizon.com to change my profile to a new address and phone number… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I'm told there's been unusual activity on my yahoo email
I'm told there's been unusual activity on my yahoo email account, the mobile phone # ***** account is tied to is no longer good so I can't receive the code to confirm my identity, so I can't get into … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I have a MSN email account that I have had. I updated to
I have a MSN email account that I have had for years. I updated to microsoft 10 and was still able to use my email. Now, two weeks after the update I am unable to access my email. It does not recogniz… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
I rogot my AIM password so I cant log into my facebook an
I rogot my AIM password ***** I cant log into my facebook an computer due to never looging out on my smart phone , my account has been hacked and I want to retreive my password ?… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I changed my password ***** months ago and have not been
I changed my password ***** months ago and have not been able to get aol o my iPhone or iPad. I tried to tye in my new password ***** aol on my OLD computer and it does not recognize my new password. … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
my windows live account has me locked out. the phone # XXXXX had
my windows live account has me locked out. the phone # XXXXX had for security is no longer active so I can't get a security code… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
Hi, Please help me to get back my old traditional hotmail
Hi, Please help me to get back my old traditional hotmail emails which I am unable to reset many time. My courses and personal works are in my hotmail.com My hotmail email is at [email protected] Someon… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x