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I have lost my thunderbird email password---i have tried…

Customer Question
I have lost my...

I have lost my thunderbird email password---i have tried various passwords I could remember--none worked

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have a cell phone--I do not remember setting up security questions a long time ago

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes--this morning before this occured I reset my Firefox accound--maybe this has something to do with the issue??

Submitted: 4 months ago.Category: Email
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Answered in 5 minutes by:
3/13/2018
Email technician: Jason Jones, Computer Technician replied 4 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,280
Experience: 10+ years of work experience.
Verified

Hello,

Welcome to JustAnswer.com. My name is***** give me a minute or two to look over your case. If there are any more details that you wish to give me regarding your case, type them in the box below and click the 'reply to expert' button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt. The remote service is guaranteed to to help and fix your problem.

Thank you,
Jason

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Email technician: Jason Jones, Computer Technician replied 4 months ago

Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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