Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I'm concerned that Gmail is storing all of my archived email…

Customer Question
I'm concerned that Gmail...

I'm concerned that Gmail is storing all of my archived email files in my old Outlook folder.

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Web

Technician's Assistant: What troubleshooting have you tried?

I havent really troubleshooted. But when I look up my storage through WinDirStat I have 3GB dedicated to Outlook files

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I am switching away from this laptop and wiping it so I can give it back to my company so I'm concerned that if I wipe it. I will lose all of my archived records in gmail

Submitted: 4 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 hours by:
3/13/2018
Email technician: bbao, IT Consultant replied 4 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,822
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> I'm concerned that Gmail is storing all of my archived email files in my old Outlook folder.

> I am switching away from this laptop and wiping it so I can give it back to my company

What's the computer type (Windows PC or Mac)?

Do you have keep the all existing applications on the computer when returning it back to the company?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I download all Gmail to Outlook. Yesterday, after having
Hi, I download all Gmail to Outlook. Yesterday, after having some problems accessing Gmail, it started downloading all my archived files, starting back in the early 2000s. How can i get away from this… read more
bbao
bbao
IT Consultant
1,822 satisfied customers
I have an Archive folder that has about 15,000 emails. I
I have an Archive folder that has about 15,000 emails. I think it is taking a lot of storage on my MacBook Pro, and wonder if I can delete these emails in the Archives or will it delete the emails in … read more
Harry
Harry
2,048 satisfied customers
Where are the emails I accidentally archived? Gmail. Browser
gone into settings and did not see anything helpful … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have an email in archive and it says that it was never
I have an email in archive and it says that it was never sent. How do I get this email sent out? … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
Garver here "[email protected]" I recently was told that I
Pearl: Tom Garver here "*****@******.***." I recently was told that I had nearly reached my 15G storage capacity for e-mails, so I dumped about 7-8,000, which gave me a lot more room, but suddenly I'm… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
I discovered that my Outlook.pst file has grown to 10GB,
I discovered that my Outlook.pst file has grown to 10GB, which strikes me as too large. So I'm trying to clean it up by deleting larger obsolete file folders. I want to first archive the emails in the… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I am switching from n outlook to gmail. Have not set it up
I am switching from cox n outlook to gmail. Have not set it up on my ipad yet, just the desktop. In outlook I had categories for archiving emails , probably about a dozen. How can I set those categori… read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
I am not very tech literate but so do want you to help me
I am not very tech literate but so do want you to help me open ALL my archived emails.I need to get hold of my contacts who were accidentlt wiped off. Can you help me?Happy new year! … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I switched settings for deleted messages from Archive to
I switched settings for deleted messages from Archive to trash and it emptied my inbox and folders content?? The messages are not in trash or allmail. … read more
bbao
bbao
IT Consultant
1,822 satisfied customers
I'm trying to open a folder I use to archive e-mail to find
i'm trying to open a folder I use to archive e-mail to find a specific e-mail. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Please can you tell me what steps I should take to collect
Please can you tell me what steps I should take to collect Outlook email from 3 PCs so that there is just one replicated presentation on just one email structure broken down into basic folders. Level … read more
bbao
bbao
IT Consultant
1,822 satisfied customers
I have been using MS Outlook 2010 on my PC for the last 10
Hi I have been using MS Outlook 2010 on my PC for the last 10 years. My .pst file is larger than 16 GB (After I have archived a lot of my data and compressed the file). I want to now switch to a Mac, … read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
I am unable to access my gmail on my PC at home, which is
I am unable to access my gmail on my PC at home, which is synced to my mobile phone. Access is OK on my mobile phone but blocked by you on my PC - you advise some unauthorised person is attempting to … read more
Cody
Cody
Computer Science
2,387 satisfied customers
I use Outlook 2007 and I have gotten a message that my Archive
I use Outlook 2007 and I have gotten a message that my Archive Folders are full. And I have LOTS of emails in my InBox and Sent item folders that I need to archive (ie sort into Archive Folders). Is t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I store many of my emails in separate folders in Outlook.
I store many of my emails in separate folders in Outlook. In the past week or so when I check a folder the stored emails appear briefly, then disappear and the folder shows "no items.: I have two emai… read more
MrBargain
MrBargain
Friendly Neighborhood Geek
Associate Degree
18 satisfied customers
1) I understand that Trueswitch will transfer contacts from
1) I understand that Trueswitch will transfer contacts from gmail to outlook.com. Will it transfer the contact grouping or will those be eliminated. 2) I understand trueswitch will transfer email fold… read more
Andrew
Andrew
IS Technician/Hardware Specialist
Bachelor\u0027s Degree
139 satisfied customers
Id love someone to help me sort out my email methods for best
I'd love someone to help me sort out my email methods for best practices to get best performance. I'm on Mac and right now I use Outlook 2011 with IMAP to gmail. I have about 40K messages on my gmail … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I am using Outlook 2010 set up with an IMAP connection to gmail.
I am using Outlook 2010 set up with an IMAP connection to gmail. I have many stored folders in Outlook where I store e-mails from and to customers. Inside the stored folders I also have sub-folders fo… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,014 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x