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Jeevan DSouza
Jeevan DSouza,
Category: Email
Satisfied Customers: 203
Experience:  Professor at DeVry University
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I forgot my password for hotmail account

Customer Question

Second opinion] Hi I forgot my password ***** hotmail account
Submitted: 8 months ago.
Category: Email
Expert:  Jeevan DSouza replied 8 months ago.

Hello there! Please follow these steps:

  1. Go to the Reset your password page.
  2. Choose the reason you need your password ***** then click Next.
  3. Enter the email address, phone number or Skype ID you used when you made your Microsoft account. This could be any email address, or an email ending in a Microsoft domain like hotmail.com or outlook.com.
  4. Enter the characters you see on the screen (this lets us know you're not a robot), then click Next.
  5. If you have security info on your account, we'll send a one-time code to the alternate phone number or email address you gave us. After you enter that code on the next screen, you'll be able to make a new password.
Expert:  Jeevan DSouza replied 8 months ago.

Here is the page:

https://account.live.com/resetpassword.aspx