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I recently changed my email account. I disconnected from my…

Customer Question
I recently changed my...

I recently changed my email account. I disconnected from my old emplyer's email system and signed up for a gmail account. My google email address is***@******.***. I am trying to configure a profile for the new email addresss but am not having much luck. I hope you can help. I use OUTLOOK as my email app.

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

I almost exclusively read my email sitting at my laptop's keyboard (MS Windows 10.

Technician's Assistant: What troubleshooting have you tried?

I have been in flail mode - I haven'n't had a well-though-oout plan for troubleshooting.. If I can take a minute, I can jot down the results I've gotten so far...

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

Yes.I have been working with an IT consultant from my old employer to configure an OUTLOOK profile that uses Google. She way having big problems until sheclicked the "allow less-secure-apps" button...

Submitted: 6 months ago.Category: Email
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Answered in 5 minutes by:
3/13/2018
Email technician: arsufi2002, Other replied 6 months ago
arsufi2002
arsufi2002, Other
Category: Email
Satisfied Customers: 1,889
Experience: I have 4 yrs experience in helping customers who has trouble with Email
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Please find reply box below to post your response

Ask Your Own Email Question
Email technician: arsufi2002, Other replied 6 months ago

Let me know when you are ready

Ask Your Own Email Question
Email technician: arsufi2002, Other replied 6 months ago

Did you turn on "less secure device" for new gmail account.

If not, click below link to turn on "less secure device" for your new account.

Click here to turn on gmail settings

Procedure:

1: Click above link

2: Sign in to new email

3: Scroll down to see option less secure device.

Turn on option

After that, try re-configuring on outlook and see it works

Let me know the status

Thanks

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