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I changed my google password not realizing this interfered…

Customer Question
I changed my google...

I changed my google password ***** realizing this interfered with my gmail and now I keep getting a pop up that says smtp.gmail.com and my name which is Maryjo.Mullen and a password ***** I dont know what to put in apparently was incorrect

Technician's Assistant: Are you logged into your Gmail account on any other devices?

I have a tab up that has my gmail account

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Phone number

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just want to fix this so it stops poppin up everywhere and I am not computer savy

Submitted: 4 months ago.Category: Email
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Answered in 6 minutes by:
3/13/2018
Email technician: Kamil Anwar, Exchange & Email Consultant replied 4 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6,971
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 4 months ago

Can we do a remote session so i can check this for you?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

6,971 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Chris L.

Support Specialist

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Certified Email Expert with over 10 years experience.

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James K.

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Frederick S

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Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

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A. Stevens

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10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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