Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I bought a new computer and had all info transferred over.

I bought a new...

I bought a new computer and had all info transferred over. In the meantime. we moved and have a new telephone number, forgot my password ***** now cannot retreive my gmail account. Please help me.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Phone # ******. Do not have text capalities on phone or computer.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Need to transfer all info from***@******.***.

Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
3/13/2018
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,884
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,884
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified
Sandy and 87 other Email Specialists are ready to help you
Ask your own question now

To connect with me over secure remote session on your Microsoft Windows based computer, please follow the steps given below:

Click the link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=c5f4b99c-2914-49fe-9c6a-36e0ca28a8da

Scroll down on that page and click "I Agree".

Download/allow and run this program(elinsore.screenconnect) to start secure remote session.

Ask Your Own Email Question
Customer reply replied 4 months ago

Sandy Please call. ********. What is happening with this computer.

Okay, I will call you. Thank you.

Ask Your Own Email Question

I will call you later in the evening as there is an issue with your telephone lines. Thank you, ***** *****

Ask Your Own Email Question
Customer reply replied 4 months ago

Are you there. Phone is fixed. ********

Okay, I am calling you now. Thank you.

Ask Your Own Email Question
Customer reply replied 4 months ago
Red Wing of Google keeps calling me to ask about my business line. This is not a business, it is a residential
building. They transfer me to someone and it keeps discontinuing the telephone. Is that anything to do with you?
Customer reply replied 4 months ago
What is happening with recovery account***@******.***.???
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Sandy Your Own Question
Sandy
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,884
6,884 Satisfied Customers
Experience: B.Tech, I have 10+ years of experience in fixing email issues.

Sandy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
My phone was lost. So I had to buy a new one yeasterday.
My phone was lost. So I had to buy a new one yeasterday. Strait talk recovered my old phone number but could not cancel my email I had on my lost phone so I could add it to my new phone. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,326 satisfied customers
I can't sign in anymore in my mail I forget the password and
I can't sign in anymore in my mail I forget the password ***** with the recovery steps I can't verify that it's me how can I have back the access to my mail? … read more
Sandy
Sandy
Computer Specialist
6,884 satisfied customers
I have a LG phone that is locked, and do not know how it got
I have a LG phone that is locked, and do not know how it got locked. But it is asking for my gmail account which I cannot remember … read more
Sandy
Sandy
Computer Specialist
6,884 satisfied customers
I cannot make the my e mail active due to rejection of
I cannot make the my e mail active due to rejection of passwords. Need help. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need assistance in getting my email back. I do not
I need assistance in getting my email back. I do not remember my password ***** my gmail account. Because of phone issues, I had to have a new gmail account opened but now I do not have access to my e… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I bought my grand daughter a laptop, I forgot my password on
I bought my grand daughter a laptop, I forgot my password ***** her permissions. How do I retreive it? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have locked myself out of google gmail by not remembering
I have locked myself out of google gmail by not remembering my password. i have changed it so many times that i cannot get in … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
135 satisfied customers
Just retired. Gmail verification has work phone and email
Just retired. Gmail verification has work phone and email info as security data. Work related phone and email disconnected. Need to rest gmail password. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I bought a new phone and transferred my data over, my apple
I bought a new phone and transferred my data over, my apple id was on it, it was an old email account/ I forgot my password ***** the 3 security questions. I need access to my old account beckywillis8… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have just bought a new x phone and can't get my gmail
Hi, I have just bought a new x phone and can't get my gmail account to download. Can you help me. I have tried over and over. I just can't seem to get it to work. AOL downloaded just fine. … read more
Sandy
Sandy
Computer Specialist
6,884 satisfied customers
Thank you so much for this help! I am desperate and
Thank you so much for this help! I am desperate and frustrated as I assume many of your clients are!!! :)I recently moved to Sydney from London. In London (for years & years) I only ever used my gmail… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I changed my phone number, forgot my password, cannot log
I changed my phone number, forgot my password, cannot log on. new phone number is (***) ***-**** no, that was my old my new is (***) ***-**** … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
My Gmail is not working and my phone is locked out without
My Gmail is not working and my phone is locked out without the correct email and password … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have a gmail account from back around 1998 and computer
I have a gmail account from back around 1998 and computer was just upgraded at Best Buy. So its like the gmail software was also updated so now it wants a 2 step verification so I can get logged back … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I just bought a tablet and am trying to put in my gmail
hello there! I just bought a tablet and am trying to put in my gmail account but forgot the password. … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I am locked out of my gmail - it is tied to my iphone and i
i am locked out of my gmail - it is tied to my iphone and i had to restore my my iphone to factory settings and forgot the password ***** my apple account so it was froze for my security, they sent th… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
2 years ago i signed up , apple id and icloud accounts.
2 years ago i signed up for gmail, apple id and icloud accounts. my gmail id is "*****@******.***". I have never been able to access my gmail from my laptop. Recently i bought the iphone 5 and cannot … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have a gmail account and I always used your information number
I have a gmail account and I always used your information number 466-45 to text and get all my info address and telephone numbers of all the places I needed. For some reason it is not working any more… read more
Bryan
Bryan
735 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x