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This answer was rated:

Cannot find my account or any of my videos in my library. I…

Cannot find my account...

Cannot find my account or any of my videos in my library

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

I guess yahoo although I have tried to change to new email

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

On a tablet

Technician's Assistant: What troubleshooting have you tried?

Can't login to my acct. ***@******.*** can't remembr

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Cant remember password

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Answered in 4 minutes by:
3/13/2018
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 1,904
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your email. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

Ask Your Own Email Question

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Do you still have access to this email? rs*****@georgiaoven.com

How do you usually access your email? Email client such as windows live, (built in email app

on the computer itself that looks like an envelope) Thunderbird? Using a regular browser such

as Firefox/Internet Explorer/Chrome etc?

Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 1,904
Experience: Technical Support Coach at Liberty Tax Service
Verified
Isaac Franklin and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
Do not have access to that email
Customer reply replied 4 months ago
Do not want the service you are
Offering

I will put the remote in for a refund for you to customer service. They can see that side of your account.

Did you want to continue written?

Ask Your Own Email Question
Customer reply replied 4 months ago
No I want nothing to do with you
Yo people are crooks

No problem. I am a tech, so i cannot see that side of your account.

You can go here for a refund or call customer service if you decide to discontinue.

http://ww2.justanswer.com/help/how-can-i-request-refund-0

customer service:

ww2.justanswer.com/phone

If you decide that you want to continue after you 'compare' tech support costs/ease of access or feel you need to continue here, just reply with the answers previously asked.

Have a great day!
Franklin

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Isaac Franklin
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 1,904
1,904 Satisfied Customers
Experience: Technical Support Coach at Liberty Tax Service

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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