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Can not get my emails have forgotten it @ OBYRNE

Customer Question
Can not get my...

Can not get my emails have forgotten it @ OBYRNE @southnet.c.nz

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Just off my I pad

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I had it coming in automatically so have not had to use my password

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No thanks just need to get my e mails

Submitted: 6 months ago.Category: Email
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Answered in 2 minutes by:
3/13/2018
Email technician: Sandy, Computer Specialist replied 6 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 7,013
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

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Customer reply replied 6 months ago
Please
Email technician: Sandy, Computer Specialist replied 6 months ago

May I know if are working with me using your Microsoft Windows based computer or other device?

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Customer reply replied 6 months ago
Working with firefox
Customer reply replied 6 months ago
Can I just have a new password
Email technician: Sandy, Computer Specialist replied 6 months ago

Please wait. Let me check it once.

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Email technician: Sandy, Computer Specialist replied 6 months ago

Please tell me the part of your email address after letter @ only.

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Customer reply replied 6 months ago
Can i just use what I thought was my old one. Shamr0ck18
Customer reply replied 6 months ago
Southnet.co.nz
Customer reply replied 6 months ago
also may come under snap.co.nz
Email technician: Sandy, Computer Specialist replied 6 months ago

Please wait. Let me check it once.

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Email technician: Sandy, Computer Specialist replied 6 months ago

Please try to use your old password ***** check if that works or not.

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Email technician: Sandy, Computer Specialist replied 6 months ago

May I start a live discussion with you via phone?

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Email technician: Sandy, Computer Specialist replied 6 months ago

Click the link:

http://www.sonet.net/

Scroll down.

Click old webmail and try to login.

Else click New webmail and try to login.

If this does not work, Please either call them or send them an email.

Email address: *****@******.***

Phone number:(###) ###-####/p>

Please let me know if it helps or not.

Regards, Sandy

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