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I cannot get my Outlook email account to work in Mail in…

Customer Question
I cannot get my...

I cannot get my Outlook email account to work in Mail in Windows 10

Technician's Assistant: How's your internet connection? Are you checking Outlook from a browser or a mail client (e.g. Outlook)?

Checking it from a browser Google chrome

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I have checked and the Windows Defender is turned off

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have two gmail accounts which work but Outlook account will not connect

Submitted: 4 months ago.Category: Email
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Answered in 5 minutes by:
3/13/2018
Email technician: Viet - Email Tech, Computer Support Specialist replied 4 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 40,835
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Email technician: Viet - Email Tech, Computer Support Specialist replied 4 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Category: Email
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