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My surface computer says my email won't sync. I use

Customer Question
My surface computer says...

My surface computer says my email won't sync. I use yahoo.com with att.net

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

I can access Yahoo via browser but have been using it on my Surface front page

Submitted: 6 months ago.Category: Email
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Customer reply replied 6 months ago
I cannot receive emails at this time. I could earlier today, not now.
Customer reply replied 6 months ago
I'm concerned. Your message says tech support is working on ? and will respond via email, but cannot receive email
Customer reply replied 6 months ago
I was told to wait by the computer for 5 - 15 min. for your reply. Your time line for connection says 7:11, My updates re not being able to receive emails on my device wwere at 7:21 & 7:23. I doubt you are still there. In any case I am cancelling and will find a computer expert tomorrow, it is now 8:17 over an hour since being told to wait 5-15 min. Please do not charge my account.
Answered in 1 hour by:
3/13/2018
Email technician: Viet - Email Tech, Computer Support Specialist replied 6 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,544
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. I can help you right now; we guarantee our service.
Do you have Windows xp, vista, or 7, 8, 10?
Please reply at the box below. Thank you,

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Email technician: Viet - Email Tech, Computer Support Specialist replied 6 months ago

Please type at the box below, then click on the Send button below to communicate with me, so I can help. We can schedule a time; we guarantee our service. Thank you.

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