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Turned on my computer earlier and it was not working. Got
Turned on my computer earlier and it was not working. Got that funny man said to try a bit later so I did. Still can't get back to my old email. Things are changed and I don't want it that way, I want… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
I went to check my aol mail last night and all but a few
I went to check my aol mail last night and all but a few e-mails were gone. … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
8 satisfied customers
Yesterday, my AOL mail was compromised, and I went to
Yesterday, my AOL mail was compromised, and I went to aol.com/hacked-accounts and reset my password; and, today, I changed it again because I could see I wasn't receiving my aol mail which is in sync … read more
bbao
bbao
Freelance IT Consultant
93 satisfied customers
I need to recover an email from a specific date in 2015.
I need to recover an email from a specific date in 2015 … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
8 satisfied customers
I'm trying to find old emails. Several years ago I dropped
I'm trying to find old emails. Several years ago I dropped from over 10,000 to 200. … read more
bbao
bbao
Freelance IT Consultant
93 satisfied customers
I had two e-mail addresses and yesterday they are both GONE.
I had two e-mail addresses and yesterday they are both GONE. I had***@******.*** and***@******.***. I signed up that when AOL took over to keep these addresses....now all mail is gone on my pc. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,857 satisfied customers
We were forced to get AOL Shield and there's no favorite
We were forced to get AOL Shield and there's no favorite places toolbar. I have a heart monitor and need to enter information on the site for it. To put it politely, this is very inconvenient . The in… read more
bbao
bbao
Freelance IT Consultant
93 satisfied customers
Somehow I deleted all of my e-mails. How do I get them back?
Somehow I deleted all of my e-mails. How do I get them back? … read more
PC_Wizzard
PC_Wizzard
IT Technician
1,182 satisfied customers
Can't get to plCe to make new password, Tried for two weeks,
Tried to get to aol and only comes to you. Just want to change back to old one and wonfer why I need to pay for that … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
I recently had to buy a new computer because the old one
I recently had to buy a new computer because the old one froze. AOL has been my go-to for more than 20 years, but I'm almost ready to quit. My new computer does not have AOL pre-installed, so I've tri… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
981 satisfied customers
Tried to change password now canot get in e mail at all,
Tried to change password ***** canot get in e mail at all … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,857 satisfied customers
I accidently deleted (from all delete) all my aol mail. Is
I accidently deleted (from all delete) all my aol mail. Is there a way to retrieve it. The mail goes back several years. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
I have inadvertently trashed about 5,000+ of my wife's AOL
I have inadvertently trashed about 5,000+ of my wife's AOL e-mails. Is there a way to recover them all?… read more
derrickonline
derrickonline
Information Technology Manager
125 satisfied customers
Someone hacked into my iCloud account and deleted emails
Someone hacked into my iCloud account and deleted emails from my aol account. The emails were old. I think that they deleted them a while ago, as much as 2 years ago, even. Any chance of recovering th… read more
Jason Fenoglio
Jason Fenoglio
45 satisfied customers
I lost about two years of e-mail, They just disappeared last
I lost about two years of e-mail JA: How long has this been going on? Customer: They just disappeared last night JA: What troubleshooting have you tried? Customer: Tried looking in the recently delete… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
6,165 satisfied customers
I keep a large percentage of the email I write. Sometime in
I keep a large percentage of the email I write. Sometime in the last week or so, Gmail has, all by itself, moved just over 3,800 of those old emails -- virtually all of them -- to the TRASH folder. Ho… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
Aol has eradicated some of my precious emails that I wanted
Aol has eradicated some of my precious emails that I wanted to keep. How do I get them back? I do not like this getting daily stuff and not keeping yesterday's emails. I am getting short changed. I pa… read more
Chris R.
Chris R.
Bachelor's Degree
1,948 satisfied customers
I recently transferred my e-mail from MSN and Verizon to Gmail.
I recently transferred my e-mail from MSN and Verizon to Gmail. I also transferred all of my e-mail from saved e-mail files to new Gmail files. I checked to make sure everything was in my new Gmail ac… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
724 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

6,165 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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