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Aparna Indresh
Aparna Indresh,
Category: Email
Satisfied Customers: 529
Experience:  Engineer at Aparna Indresh
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My e-mail account was dropped from my computer can't find or

Customer Question

my e-mail account was dropped from my computer can't find or access
JA: Are you logged into your email account on any other devices?
Customer: yes phone
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: yes
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Email
Expert:  Aparna Indresh replied 8 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Aparna Indresh replied 8 months ago.

May I know who is your email provider for example Gmail, Yahoo?

Customer: replied 8 months ago.
I'm not sure outlook ?
Customer: replied 8 months ago.
maybe g-mail
Customer: replied 8 months ago.
my service is through charter comm.
Customer: replied 8 months ago.
net
Expert:  Aparna Indresh replied 8 months ago.

Okay, may I know how do you access your email account is it through browser, phone, tablet?

Customer: replied 8 months ago.
phone at this time was computer and phone computer dropped e-mail
Customer: replied 8 months ago.
my password ***** *****
Expert:  Aparna Indresh replied 8 months ago.

May I have your email address?

Customer: replied 8 months ago.
Expert:  Aparna Indresh replied 8 months ago.

Please click on this link https://www.spectrumbusiness.net/login and provide your username and password ***** let me know if you are able to access your email account.

Customer: replied 8 months ago.
said re-enter user name and password I sent a request to spectrum for info on username and password
Customer: replied 8 months ago.
I was directed to spectrum household account got in with password *****#503
Expert:  Aparna Indresh replied 8 months ago.

May I know if you are able to access your email account?

Customer: replied 8 months ago.
Thanks
Expert:  Aparna Indresh replied 8 months ago.

That's really great If you have any follow-up questions, don’t hesitate to ask. If finished, please take a moment to give me a 5-star rating. See you again soon!