Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Google is saying I do not have an email account any more.

Customer Question
Second opinion] Google is saying...
Second opinion] Google is saying I do not have an email account any more. all of my business is on the email address what happened? Please I need that account***@******.***
You cannot answer by email as I do not have an account that I can get into.
Carole
Submitted: 4 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 hour by:
3/12/2018
Email technician: Tim, Sr. Engineer replied 4 months ago
Tim
Tim, Sr. Engineer
Category: Email
Satisfied Customers: 898
Experience: Sr. Systems and Network Engineer
Verified

Hi there, I'm Tim, SR-Systems and Network engineer, I've worked for Google, eBay, and DoD, and am ready to assist you as best as I can.

When was the last time you used it? Google deletes accounts after 6 months of no use.

Tim

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I had to reactivate my account all because I needed to
I had to reactivate my account all because I needed to change my password, now I am completely locked out … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My account has been cancelled with Gmail and it says
My account has been cancelled with Gmail and it says something is wrong but I cannot even get in to see why and now it says I do not have an account. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,001 satisfied customers
I can't open my account. They say I have the wrong password.
Second opinion] I can't open my account. They say I have the wrong password.… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
We are having issues setting up a gmail account. The gmail
The gmail account exists, but we have never been able to actually login into it. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
Earlier to day I synced my desktop with my laptop but my
earlier to day I synced my desktop with my laptop but my second gmail account did not come with the primary account. what can I do? … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I cannot access gmail - keep getting error message and when
i cannot access gmail - keep getting error message and when go through the verification steps it says they cannot verify the accounts … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Second opinion] - I cant get nto my account It says this is
Second opinion] - I cant get nto my account It says this is someelses account but I have had this email adress for over ten years. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
How can I transfer my Outlook email address to the Google
How can I transfer my Outlook email address to the Google server? … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I have Windows 10 and Office Professional 2010. All was
I have Windows 10 and Office Professional 2010. All was working just fine with Office for several years and the Windows 10 for months. I have numerous email accounts that I work in Outlook. My primary… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
My google gmail account was corrupted by answering an email
My google gmail account was corrupted by answering an email that had been hacked seconds before I got the warning. I then deleted my gmail account and switched to iCloud. I receive email on that accou… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
Hi I have forgotten my password ***** the email security account
Hi I have forgotten my password ***** the email security account code toverify is not the one I want to use would like another email address inserted how do I do this ?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have been sending weekly promotional emails to customers
I have been sending weekly promotional emails to customers of my store (who have given me their emails) and adding them as they come in to a contact list. I reached the 500 address limit on my first c… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My husband has a desktop computer and we both use AOL as our
My husband has a desktop computer and we both use AOL as our home page. All of a sudden today he went to send an email and all his contacts are gone. When I sign in to his AOL page with my log on info… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I received an email from Google alerting me that someone was
I received an email from Google alerting me that someone was hacking into my account from Cairo. They told me to change my password; however, I didn't know if this was truly from Google, plus, Im out … read more
Andy
Andy
Design Engineer
MS Electrical Engineering
8 satisfied customers
please help me recover my [email protected] i cant
please help me recover my [email protected] i cant remember my password XXXXX for some reason my second security question for what was my first motorcycle . every answer i would of chosen is … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
i accidentally deleted a users email account - how do I restore
i accidentally deleted a user's email account - how do I restore it and recover the data (email, contacts, etc)?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Hi, my google account was accidently disabled and now Ive
Hi, my google account was accidently disabled and now I've lost everything, contacts, emails, documents sent via email, etc. Can anyone please help me retrieve my emails? Would greatly appreciate any … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
i set up my gmail account on my phone. dont remember what
i set up my gmail account on my phone. don't remember what was the password XXXXX used. also i had my email from my bussiness email address forwarded to my gmail address. i am not with the company any… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x