Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

My account has been cancelled with Gmail and it says

My account has been...

My account has been cancelled with Gmail and it says something is wrong but I cannot even get in to see why and now it says I do not have an account.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No I cannot get in

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Google is saying I do not have an account any more

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I need that account it has so much of my business on it all of this happened after the up date was done

Show More
Show Less
Ask Your Own Email Question
Answered in 7 minutes by:
3/12/2018
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,307
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

Ask Your Own Email Question

what is the email address that you are having issue with?

UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,307
Experience: Network and System Administrator, IT Consultant
Verified
UranMail and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
I cannot log in you tell me I do not have an account to log into.

Do you use PC? which Windows version, 7, 8 10?

Ask Your Own Email Question

Thank you, ***** ***** your request for Secure Remote Assistance, you will need to download remote connection software and run it so we can connect..
Here are instructions:
Please use link below to start download, then Open or Run downloaded file, and accept the connection request
LINK --> https://www.898.tv/uranweb

Ask Your Own Email Question
Customer reply replied 4 months ago
no just my phone

so the problem is on the phone, not on the PC?

Ask Your Own Email Question
Customer reply replied 4 months ago
no account found is what google is saying

is the issue on the phone or on the PC?

Ask Your Own Email Question
Customer reply replied 4 months ago
phone that is where everything is set up. I use nothing else

ok, I am computer expert, I will leave this question open for a phone expert. you will be notified when someone answers.

Ask Your Own Email Question
Customer reply replied 4 months ago
will they call me?
Justin Johnson
Category: Email
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. I see the previous expert has opened the question up to the rest of the experts. Are you still in need of assistance?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask UranMail Your Own Question
UranMail
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,307
1,307 Satisfied Customers
Experience: Network and System Administrator, IT Consultant

UranMail is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Our CEO cannot remember his gmail password to get his gmail
Our CEO cannot remember his gmail password ***** get his gmail on a new iPhone 10. WE have tried resetting and recovering the password. We get a message " go the google app, click yes when prompted an… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
Bounce will not let me send outgoing Gmail very much a bird
Bounce will not let me send outgoing Gmail very much a bird seed that I can reply to my emails from overseas from banks that have multi billion dollars in them it's very much an emergency that I have … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I worked for a company that had Gmail Business. They me off
I worked for a company that had Gmail Business. They laid me off on Friday and now I cannot access my Personal Gmail account. HELP … read more
UranMail
UranMail
Network Administrator
Associate Degree
1,307 satisfied customers
For some reason, I can't access my gmail account on my new
For some reason, I can't access my gmail account on my new laptop. It says someone else already has that account. Yes, it's me. I have no trouble logging on using my iphone and desktop computer. … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I have a had taken from me for room dollars from is supposed
I have a had taken from me for room dollars from Henry is supposed to be one of your executives of Google to optimize my account to see a put in a review so I knew he sold the cold it was very good I'… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
For a time now, I have been receiving messages that I have
For a long time now, I have been receiving messages that I have to update the password, or, at least, that the account is out of date. I've deleted the account, updated the password; nothing helps. I … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I'm locked out of my gmail account on my laptop even though
I'm locked out of my gmail account on my laptop even though I have password, two other verifications (phone #, yahoo account) and can answer security question. … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
Its so annoying. so i set up an email for my landlady
f**k its so annoying. so i set up an email for my landlady because shes elderly and incompetent with mail. i attached it to my account, i even have the email in my main email to which i attached the n… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I just recently got done with my search engine optimization
I just recently got done with my search engine optimization and I'm now on my own with my business: Mayoappliance.com I would like to start using Yahoo for my business email account instead of what th… read more
Cory
Cory
Vocational, Technical or Trade Scho
118 satisfied customers
I have been trying to verify that I am me to open a iTunes
I have been trying to verify that I am me to open a iTunes Acct . The problems I am having are 1.the security settings are for a phone number that no longer exists and 2. The alternative email for my … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Someone has hacked my google account and changed my password.
Someone has hacked my google account and changed my password. I've tried changing the password ***** times, but I still can't get into my account. I don't know what else to do. I really didn't want to… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
please help it looks like my gmail was deleted last night and
please help it looks like my gmail was deleted last night and i cant reactivate it the acct is *****@******.*** I went threw the process and the questions but I dont have the proper dates to finish th… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
My gmail is disabled due to suspicious activity and i cant
My gmail is disabled due to suspicious activity and i cant log in even after ive answered all the questions… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
i have purchased a domain and am using it as my gmail account
i have purchased a domain and am using it as my gmail account name. The mail and calendar features have BOTH been suspended claiming a billing error. Screen says: "Your account has been suspended due … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have a gmail account for over 2 years and am now told that
I have a gmail account for over 2 years and am now told that I am too young. I am 66 years old… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I am running Windows XP Pro with Service Pak 3, Using
I am running Windows XP Pro with Service Pak 3, Using Outlook Express 6 as an E-mail client and Internet Explorer 8. Use gmail for my default email provider and insightbb as my ISP. Bought a Verisign … read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
I have an htc mobile when I first got it sales person put googlemail
I have an htc mobile when I first got it sales person put googlemail on phone, now it will not accept any password XXXXX I try. I eventually came on the google site on my comp, and set up my account n… read more
derrickonline
derrickonline
Information Technology Manager
164 satisfied customers
Are you guys crazy??? I have been locked out of my gmail account
Are you guys crazy??? I have been locked out of my gmail account for the four time. I have sent maybe 20 or less emails in the past 24 hours. I am not spamming. My account has NOT been compromised. I … read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x