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I could not send email but could receive them. Called AT&T…

Customer Question
I could not send...

I could not send email but could receive them. Called AT&T and that person put me through a bunch of changes and now I cannot either receive or send emails. I use Windows Live.

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

Error message

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

Never has. I was fine until last Saturday and then I could occasionally send but not always. By today no send and then no receive.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not that I can think of.

Submitted: 6 months ago.Category: Email
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Answered in 5 minutes by:
3/12/2018
Email technician: Jason Jones, Computer Technician replied 6 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,747
Experience: 10+ years of work experience.
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Email technician: Jason Jones, Computer Technician replied 6 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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