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Need to access old msn.com account and told it does not

Customer Question
Need to access old...

Need to access old msn.com account and told it does not exist due to time.

Technician's Assistant: When were you last able to use your Com?

Have not tried that email in years

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

Dont have phone #.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Not that I can think of, except I now have yahoo account that is active.

Submitted: 4 months ago.Category: Email
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Answered in 1 minute by:
3/12/2018
Email technician: Richard, Email Systems Specialist replied 4 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,180
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When were you last able to sign into the account?

Please let me know

Thank you

Ask Your Own Email Question
Customer reply replied 4 months ago
Don’t remember
Customer reply replied 4 months ago
No
Email technician: Richard, Email Systems Specialist replied 4 months ago

Can you tell me the email account you wish to access please?

Ask Your Own Email Question
Customer reply replied 4 months ago
Never mind
Email technician: Richard, Email Systems Specialist replied 4 months ago

You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.

Please ignore it and reply here to my last question I sent you please

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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