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I, currently, have a license (GY4QN-WM8HC-2Y9QK-H939-KHJCG)

I, currently, have a...

I, currently, have a license (GY4QN-WM8HC-2Y9QK-H939-KHJCG) for Office -Home and Student 2016 assigned to a computer that is now defunct. I would like to delete its application to that computer and assign it to my new computer.

Technician's Assistant: Which software or app can I help with?

Office - please read previous.

Technician's Assistant: What have you tried so far with your software?

I want to delete my license to use office on my old computer and assign it to my new one.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No, I don't think so.

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Answered in 3 minutes by:
3/12/2018
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,080
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Do you remember the email Linked with Microsoft Office subscription?

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Customer reply replied 5 months ago
Mine ?

yes

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Can we do a remote session so i can fix this for you?

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Customer reply replied 5 months ago
I am a bit confused. Can you load the Office program onto my new computer now and delete from my old unit? If so - that would be very helpful.

Yes

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Customer reply replied 5 months ago
Great. Any (and all) help is appreciated.....and yes, what do you need me to do?
Customer reply replied 5 months ago
Was this the $39 offer I just said no to? I may have messed up - oops.

Yes

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Customer reply replied 5 months ago
as I understand it - you will change the Office I currently have on my old computer to this new on for $39 ?

Yes

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Customer reply replied 5 months ago
ok

For any costs/billing queries please email***@******.*** or call them on 1(###) ###-#### I am a tech only, and can only assist with tech issues.

Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,080
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified
Kamil Anwar and 87 other Email Specialists are ready to help you
Ask your own question now

Please click the link below and run/open the downloaded program on your new computer

https://www.fastsupport.com/451523255

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Kamil Anwar
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,080
7,080 Satisfied Customers
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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