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Cannot receive any emails in inbox. A browser. I had repair…

Cannot receive any emails...

Cannot receive any emails in inbox

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

A browser

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I had repair don a month ago and lost my old email address which was***@******.***. this is the only email address i have ever had up to the time of the repair

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Answered in 2 minutes by:
3/12/2018
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,886
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

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What program do you use to check your emails? Google Chrome, Internet explorer, mozilla firefox, safari, outlook, outlook express, Windows Mail, Windows Live Mail or Thunderbird or other.

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Customer reply replied 4 months ago
windows mail
Customer reply replied 4 months ago
internet explorer
Customer reply replied 4 months ago
cannot get any email in my inbox
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello, can we remote in and take a look?

Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified
Cody and 87 other Email Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
no

go here to connect me; https://tinyurl.com/y8b9tuhf
This will download a file named Elsinore.ScreenConnect.Client
Double click on this file to run it and connect me remotely.

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Customer reply replied 4 months ago
i would like to keep my old email address which was***@******.***
Customer reply replied 4 months ago
i lost thiss address when i had repair work done on my computer about a month ago

go through steps I sent to connect me

Ask Your Own Email Question
Customer reply replied 4 months ago
ok
Customer reply replied 4 months ago
you are not doing me any good and i cannot continue paying you if you cannot help me
Customer reply replied 4 months ago
go ahead and shut it down

You have not connected me, not sure what you want me to do.

go here to connect me;http://https://tinyurl.com/y8b9tuhf
This will download a file named Elsinore.ScreenConnect.Client
Double click on this file to run it and connect me remotely.

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Cody
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 3,889
3,889 Satisfied Customers
Experience: Systems Administrator

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