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Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I had a verizon account for years and last year I was told to have my verizon emails go to aol ..... I mistakenly did this but I then created a gmail account... but my verizon emails are not being forwarded to my gmail account ... they are still going to aol ... how can I have them sent to my email account and not to aol..... help hlep me

Technician's Assistant: How do you usually access AOL? On a phone or tablet, or through a web browser?

On my computer .... through an aol account

Technician's Assistant: What troubleshooting have you tried?

I dont know how to trouble shoot .... I am almost 90 years old so please help me .... when my gmail account was set up it was supposed to have my verizon emails sent to gmail .....

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No just help me with this problem

Submitted: 4 months ago.Category: Email
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Answered in 5 minutes by:
3/12/2018
Email technician: Richard, Email Systems Specialist replied 4 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,275
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you still access your account via AOL?

Please let me know

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Customer reply replied 4 months ago
I want to know what will you be doing ... am tired of professionals saying they will fix my problem when another problem is created ... that is why I am in the problem now ...... all I want is my verizon sent to g mail ......
Email technician: Richard, Email Systems Specialist replied 4 months ago

Thanks, ***** ***** to know please

Can you still access your account via AOL?

Please let me know

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Customer reply replied 4 months ago
since you are not answering .... you are not authorized to charge anything to my account
Email technician: Richard, Email Systems Specialist replied 4 months ago

I am answering, I asked a question, but you did not respond to it so I repeated it again and now you sent me this message

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Customer reply replied 4 months ago
i cant pay $39 ... $4 was supposed to help .... all I want is to have my verizon email account forwarded to my
gmail account .....
Customer reply replied 4 months ago
$5 not $4
Email technician: Richard, Email Systems Specialist replied 4 months ago

ok, for all payment discussions, please contact customer service

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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