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4 or 5 days ago i lost my intier gmail acount as well as my…

Customer Question
4 or 5 days...

4 or 5 days ago i lost my intier gmail acount as well as my google acount.how do irestore my old gmail acount/google

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Google browser to gmail app

Technician's Assistant: What troubleshooting have you tried?

I dont know of any options other than this one

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have sence created a new gmail acount &i think this only made the issue more complicated

Submitted: 6 months ago.Category: Email
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Answered in 2 minutes by:
3/12/2018
Email technician: Sandy, Computer Specialist replied 6 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 7,012
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

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Email technician: Sandy, Computer Specialist replied 6 months ago

Click the link: www.gmail.com

And login into your email account and check if you're able to login or not.

Else, click forgot password ***** create a new password.

Please keep me posted.

I will be standing by.

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Email technician: Sandy, Computer Specialist replied 6 months ago

Please reply back to me at this page. Thank you.

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Customer reply replied 6 months ago
you take my money but i receive no help
Customer reply replied 6 months ago
no thank you
Email technician: Sandy, Computer Specialist replied 6 months ago

I am ready to help you further.

Please follow the steps given below:

Okay, first of all you need to sign out your second email account.

Please click the link:

www.gmail.com

If it is showing your second email account, please click Round photo icon at the top right corner and click signout.

OR you can directly signout: http://mail.google.com/?logout

And then click sign into another account

And then sign into the main account.

If your password ***** ***** accepted, click forgot password ***** create a new password.

If you have other queries, please let me know.

I will be glad to answer your any follow up queries.

Regards, Sandy

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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