How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2804
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Outlook will not stay open for more than a few seconds. I

Customer Question

outlook will not stay open for more than a few seconds
JA: When could you last open your Outlook?
Customer: I tried to open it just a moment ago. This has been going on for a week
JA: Did you recently update your software or Operating System (OS)?
Customer: No
JA: Anything else you want the Software Expert to know before I connect you?
Customer: Not really, just want to get it corrected
Submitted: 8 months ago.
Category: Email
Expert:  Sandy replied 8 months ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

Expert:  Sandy replied 8 months ago.

Outlook has become and needs to be repaired.

You need to repair its PST files to fix this issue.

May I connect with you over secure remote session and fix/check the issue directly?

Expert:  Sandy replied 8 months ago.

Hi,

I'm just following up with you to see how everything is going.

Do you still need help with this?

Please reply back to me once.

Thank you, ***** *****

Customer: replied 8 months ago.
I solved the problem myself. I could not see my emails until I rectified the problem. It was a $5 answer on a seven day trial.
I have noticed an amount pending on my business account for $59.92. I did not authorise this and will be seeking a refund