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It's not my computer i am not receiving a verification code…

Customer Question
It's not my computer...

It's not my computer i am not receiving a verification code on my email so that i may reset my pass word i've been trying for hrs

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Ive done that but im not getting the step two verification sent to my email

Submitted: 6 months ago.Category: Email
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Customer reply replied 6 months ago
I'm trying to sign to my gmail account but i am not receiving the verification code into my email account
goole is not sending it to my msn account when i put it in to send it to another account i receive it then but when i try to use the verification that is sent through the other email account the response is that my account can not be identified
Answered in 4 hours by:
3/12/2018
Email technician: Pete, Computer Expert replied 6 months ago
Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 20,832
Experience: CISCO certified computer and networking expert
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Email technician: Pete, Computer Expert replied 6 months ago

Have you checked in your Junk or Spam email folder?

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Customer reply replied 6 months ago
nothing
Email technician: Pete, Computer Expert replied 6 months ago

Who is the email provider for the verification email account?

Have you checked that MSN/Microsoft has not been blocked or blacklisted for that account?

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Customer reply replied 6 months ago
I'm not receiving the verification code from Google and I just tried to sign into the Google account again and it's saying try again later because of too many attempts so frustrating
Email technician: Pete, Computer Expert replied 6 months ago

If the email was not blocked then it should be received to one of your alternate email folders.

Try searching for *@google.com then sort by date and time.

Let me know if you find it?

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Category: Email
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