Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have a one note account: [email protected] Pass:

Customer Question
I have a one...

I have a one note account: ***@******.***. Pass: Devon00000.....and it locked me out. my real email is***@******.***, and I would like to recover my one note account. Are you able to assist me? thank you

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

I had a friend try to help me with troubleshooting, and she said thee was nothing else she could do. I would just like to recover my account

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No. connect me to what?

Submitted: 4 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Customer reply replied 4 months ago

Have a one note account: ***@******.***. Pass: Devon00000.....and it locked me out. my real email is***@******.***, and I would like to recover my one note account. Are you able to assist me? thank you

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Customer:yahoo

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

I had a friend try to help me with troubleshooting, and she said thee was nothing else she could do. I would just like to recover my account

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No. connect me to what?

Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 hour by:
3/12/2018
Email technician: Jeevan DSouza,
 replied 4 months ago
Jeevan DSouza
Category: Email
Satisfied Customers: 157
Experience: Professor at DeVry University
Verified

Hey Tom,

Sign in to one note again and when you get the blocked account message click on reset the password. It will take you to a screen asking you where you want your code sent. I see you have a gmail account and a phone number in the system. If you can receive the code at either one of those, select them. Otherwise select "I do not have them" and you will get an option to enter your yahoo email ID. They will send you a code there and you should be all set.

Please give e a 5-star rating.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jeevan DSouza Your Own Question
Jeevan DSouza
Jeevan DSouza
Jeevan DSouza
Category: Email
Satisfied Customers: 157
157 Satisfied Customers
Experience: Professor at DeVry University

Jeevan DSouza is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Is there anyway to trace someone who is messing with my wifi
Is there anyway to trace someone who is messing with my wifi account, my email account ? … read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
Trying to recover my gmail account. Web browser. I have went
trying to recover my gmail account JA: How do you usually access Gmail? On a phone or tablet, or through a web browser? Customer: web browser JA: What troubleshooting have you tried? Customer: I have … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cannot sign on to Google Account to retrieve my e-mails.
I cannot sign on to Google Account to retrieve my e-mails. Now I cannot locate any of my e-mails under Google.… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I was hacked by a woman from Nigeria and she inserted her
i was hacked by a woman from Nigeria and she inserted her contact information and passwords and eliminated my passwords on Yahoo email as well. I think she installed ransomware and I went and had Mcaf… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
999 satisfied customers
We are having issues setting up a gmail account. The gmail
The gmail account exists, but we have never been able to actually login into it. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,330 satisfied customers
My facebook account has been hacked. How do I notify my
My facebook account has been hacked. How do I notify my friends? … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I forgot my password and kept trying to find the correct one
I forgot my password ***** kept trying to find the correct one finally you locked my account. I no longer have the live email. Codes you have sent don't work I am sooo very frustated right now … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
999 satisfied customers
Phone is google locked dont know the pass word. tried
phone is google locked dont know the pass word. tried everthig nothing is working plz help … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My niece deleted my hotmail account as I forgot password now
My niece deleted my hotmail account as I forgot password ***** I don't have mail account at all now. What do I do to get it back. … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
Just checking (sorry) this is a real person? Ans sorry
okay, thank you, ***** ***** anyways this is kinda of a weird situation, so i understand if you cant help Im trying to help my friend (I can show you the texts) get to her old instagram account, but she doesnt remember the email or password, but we have the account name … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have forgotten my passwork and have went thru all of the
I have forgotten my passwork and have went thru all of the procedures to get it … read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
19 satisfied customers
Lost several weeks of account, I tired this service, assured
I tired this service, assured it would be recovered by a manager, she was going to send me personal info so I could reach her if things didn't work, never recovered account or got her information … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
I want to recover my old facebk.pg. i opened an account
I want to recover my old facebk.pg. i opened an account again but want my old facebk.with friends & pics.back! … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have like 15 facebook accounts and I only need one my
I have like 15 facebook accounts and I only need one my address has been the same my birthday 9 5 1961 same 123 mill er st plattsburgh ny 12901 name sharene wood all the same I need help some one keep… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Can get into it girl friend changed my password and dont
can get into it girl friend changed my password ***** dont have recovery emai;l … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
I want to change my phone contact from cell phone to
I want to change my phone contact from cell phone to landline. How do I do that? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I cannot get into my other account due to a security check.
I cannot get into my other account due to a security check. I only chat with pretty much one person and do not recognize most pictures but a few close friends. Someone stole my phone so I can't get a … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
I am locked out of all my Google accounts because I cannot
I am locked out of all my Google accounts because I cannot remember my password. My primary email is***@******.***… read more
Edward Dorsey
Edward Dorsey
Technician
Associate Degree
30 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x