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I have been locked out of my email account because I am on
I have been locked out of my***@******.*** email account because I am on holiday and accessing my account from the south of France. I have nbeen sent. 4 digit code to the second email account which is… read more
Hema Malini
Hema Malini
B Tech
209 satisfied customers
Someone got into my Gmail account and changed my password.
Someone got into my Gmail account and changed my password. Now they are changing setting. How do I find out who hacked it … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,017 satisfied customers
Received notice that my account was being deleted by my
Received notice that my account was being deleted by my request. I did not make this request. Today I received notice my***@******.*** password ***** been changed. I did not do that. I have since mana… read more
Mr.Med
Mr.Med
1,333 satisfied customers
I am trying to authenticate my account on the HP I bought on
I am trying to authenticate my account on the HP I bought on January 16. I paid for the account. I have no 2nd e-mail account and my telephone is old. What can I do to authenticate that I am the right… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I just bought a new windows PC, I set up a new gmail account
i just bought a new windows PC, I set up a new gmail account using the two step process. it prompts me to go to my gmail account to get access code to verify the device. but when I try to sign in to t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
My wife an active microsoft account that was originally set
My wife an active microsoft account that was originally set up using an email address which is no longer active. Account has an alias email but if I want to change the password, the system tries to ve… read more
Robert M.
Robert M.
Bachelor's Degree
3,565 satisfied customers
Wondering how do I access my hotmail account if i am
Wondering how do I access my hotmail account if i am overseas … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,580 satisfied customers
Oh my Goodness !!!! How wonderful to get someone that I can
Oh my Goodness !!!! How wonderful to get someone that I can talk too!! For some unknown reason my hotmail account quit working out of the blue about a week or 10 days ago. I have been traveling so muc… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I keep getting messages saying someone maybe using my
I keep getting messages saying someone maybe using my account, or it's unprotected, and other warnings. I had an old gmail account which I think it may have originated from(I don't know).However I can… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,580 satisfied customers
I absolutely need to unlock my account Lise-gag @hotmail.com...I
I absolutely need to unlock my account Lise-gag @hotmail.com...I had forgotten my password ***** I already sent the whole questionnaire for my personal info on the required form but still I cannot acc… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Is there a customer service # @microsoft? I enabled the 2
Is there a customer service # @microsoft? I enabled the 2 part verification system for My Microsoft account but didn't finish writing Down the code they sent me as I accidentally touched my phone and … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
hi I have a Hotmail account and am un able to receive security
hi I have a Hotmail account and am un able to receive security code, I followed the msn prompts to use other means of receiving code but don't have any that I know of, everytime I get on to outlook, c… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
i was asked to initiate a verification code for my hotmail
i was asked to initiate a verification code for my hotmail account about a month ago. i gave another email address, on a gmail account, to send the code to. recently i had an email in the gmail accoun… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I have been trying to get into my MSN account for days. They
I have been trying to get into my MSN account for days. They send me security codes and that does not work. I did ask or filled out their forms to hve my account verified and they sent me an email tha… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
Hi,I have opened a new gmail account 2 days ago after having
Hi, I have opened a new gmail account 2 days ago after having my hotmail closed down ?why.My google account appeared to be fine but now all the emails i have recieved or sent have disappeared from all… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
Hi...I have a Google+ account and a gmail account surf Google
Hi...I have a Google+ account and a gmail account surf Google a lot I want too make sure no o e has hacked into my account and want to make sure its secure properly. That I know how to use this accoun… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
My hotmail account, says it doesnt exist when ever i try
My hotmail account, says it doesn't exist when ever i try to sign in. But my activation emails still get sent there, and when i try to create it anew it states it already exist. I need that email and … read more
Cris
Cris
3,448 satisfied customers
my gmail has been temporarily (i hope) disabled because of
my gmail has been temporarily (i hope) disabled because of what google calls "suspicious activity". you were suposed to send me a verification code to re-access my account over two hours ago, but noth… read more
Josh
Josh
It Support Specialist
Associate Degree
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,804 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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