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I was on an app yesterday and tried to receive extra lives,

Customer Question
I was on an...

I was on an app yesterday and tried to receive extra lives, but keep receiving an error message and never was able to get the lives -today I received an email for the purchase on my credit card that I did not receive . The document numbers are 144199497032 and 173199678912

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

Phone

Technician's Assistant: What troubleshooting have you tried?

I tried changing my password ***** App Store- I did not want to purchase all that is on my credit card! I still kept getting error messages! I did not want $35 worth of anything!

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I still have the error message on the game

Submitted: 5 months ago.Category: Email
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Answered in 3 hours by:
3/11/2018
Email technician: bbao, IT Consultant replied 5 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,975
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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> I was on an app yesterday and tried to receive extra lives

What are you referring to against "extra lives"?

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Category: Email
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