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I have received no aol emails since march 7... I'm being…

Customer Question
I have received no...

I have received no aol emails since march 7... I'm being told my account has been suspended for suspicious activity... what is up with that?

Technician's Assistant: How's your internet connection? Are you checking AOL from a browser or a mail client (e.g. Outlook)?

Cell phone.... Verizon service on an android phone.... I also have no emails coming in on my aol account on my office (government) computer

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Shouldnt' be

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

They are telling me my account is suspended for suspicious activity

Submitted: 4 months ago.Category: Email
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Customer reply replied 4 months ago
internet connection is fine... I was told by an aol technician last evening that my account has been blocked for what he called "suspicious activity"
Customer reply replied 4 months ago
i am checking from a browser, i guess
Customer reply replied 4 months ago
i don't know whether I've been hacked, or what's going on, but i want to restore my aol email service ASAP
Answered in 8 minutes by:
3/11/2018
Email technician: Suhasini Velu,
 replied 4 months ago
Suhasini Velu
Category: Email
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach AOL
JustAnswer is a question and answer site and not affiliated with them.
I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question.
Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 4 months ago
i guess i would like to speak to aol, then
Email technician: Suhasini Velu,
 replied 4 months ago

https://help.aol.com/contact

Use the above link to reach aol through Email/Chat.

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Customer reply replied 4 months ago
thank you
Email technician: Suhasini Velu,
 replied 4 months ago

If you do not wish to utilize our services, you can Customer Support via email at***@******.*** or you can view options for contacting them by chat or phone at ww2.justanswer.com/help to request a refund.

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Email technician: Suhasini Velu,
 replied 4 months ago

So that the money you have paid to reach here will be refunded.

If you have any follow-up questions, don’t hesitate to ask. If finished, please take a moment to give me a 5-star rating.

I wish you have an awesome day ahead!

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Suhasini Velu
Suhasini Velu
Suhasini Velu
Category: Email
Satisfied Customers: 640
640 Satisfied Customers
Experience: Engineer at CSS Corp Pvt Ltd

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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