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I spoke to a representative yesterday and locked out of my
I spoke to a representative yesterday and locked out of my Facebook account. I'm so frustrated n want my account to be restored. I think I've done something wrong trying to create new account n I've b… read more
John Castle
John Castle
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In gmail always checked box and could send file to a labeled
in gmail always checked box and could send file to a labeled folder like "paid bills 2018", now when I check box it only lets me save to promotions or social … read more
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Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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I received an email this morning that PayPal was sending me
Good morning. I received an email this morning that PayPal was sending me a refund. I did notice that I was charged twice for an item I purchased but I want to make sure that the email is legitimate c… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
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I just got a new iMacBook Pro and have tried numerous times
I just got a new iMacBook Pro and have tried numerous times to login and can't remember my password, date I set it up, etc. I live in mountains where I can't get texts so really need help through my**… read more
Justin Johnson
Justin Johnson
Owner
3,444 satisfied customers
Been a paypal customer or years, mainly buying, need to send
been a paypal customer or years, mainly buying, need to send 25,00 to a friend in florida also a paypal customer Cannot get in this way. always just hit yes pay and that is all. Can you help please. … read more
Jins M. N.
Jins M. N.
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I purchased a "deal" on February 16, 2018. Order number is
I purchased a "deal" on February 16, 2018. Order number is ***** a massage. I am not sure how to print out my voucher and have lost the e-mail with directions. … read more
Kris R
Kris R
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I have an email from apple and I was asked to send it email
I have an email from apple and I was asked to send it email admin … read more
Justin Johnson
Justin Johnson
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Your system keeps sending me around in circles. It asks for
Your system keeps sending me around in circles. It asks for the email address I use. There is one, NOT three. … read more
sandy
sandy
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I can't sign in and the clue is for a favorite song and I
I can't sign in and the clue is for a favorite song and I don't remember it. … read more
Josh
Josh
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I got an email from that someone from Auckland, New Zealand
I got an email from***@******.*** that someone from Auckland, New Zealand tried to login to my account. Since I have had several of these and could not get a satisfactory answer from paypal--I closed … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
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I can't sign in with any of the passwords I remember BUT one
I can't sign in with any of the passwords I remember BUT one of my gsons was on my phone the other was on my tablet I have tried everything it told me to used my husband email to get the code and stil… read more
Kris R
Kris R
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I have tried ten or twelve times to reset my itunes
I have tried ten or twelve times to reset my itunes password--cannot do it. can you help? … read more
Josh
Josh
It Support Specialist
Associate Degree
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I was sent this link by Tech support with Xbox regarding
I was sent this link by Tech support with Xbox regarding issue with a Caesars Palace game where my credits weren credited to me. She was to send the information with the query number to my email addre… read more
bbao
bbao
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I need to find an old email from February 2012 that I sent.
I need to find an old email from February 2012 that I sent. I can't seem to find it and it is rather urgent I get this document. I've tried going through all mail, the trash etc. I am not super tech s… read more
Chris L.
Chris L.
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Vocational, Technical or Trade Scho
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During the fall of 2016 I responded to an Etsy ad from a
During the fall of 2016 I responded to an Etsy ad from a company in Jaipur India, selling fabric. I opened a months long email exchange (via Etsy conversations) with the owner, a woman named Pooja Srivastava @fabricsoindia resulting in an arrangement to have her company sew me a batch of custom shirts.m Unwittingly, I made payment directly to her company using my Paypal account, without knowing or understanding that I should have handled the transaction through Etsy. Almost from the beginning, I experienced difficulty dealing with the seller. she made many promises gave me many deadlines but has broken her word every time. I was supposed to receive l the merchandise before Christmas. By February 13, I have received nothing but more excuses. I have asked her to refund my payment or send me what I paid for. She has done neither. Etsy has refused to help me because out of ignorance I accepted the sellers invitation to pay her directly with Paypal. I should not have waited so long to take action. However, I was encouraged by Etsy to continue working with the seller, which I did. Etsy should have told me in the beginning to go directly to you, rather than tell me to keep working with a person who has no intention of sending me the shirts or refunding my money. Then final straw occurred on February 10th when she sent me a HL tracking #. Believing the package was finally on its way, I began tracki9ng the movement. when no movement was noted I called DHL today to wonder what was happening. I was surprised to hear, that the shipper called DHL too say she was going to send a box to me, received a tracking number but never submitted the parcel for shipment. After all this time I realize this lady has been jerking around. My only recourse is to ask Paypal to cancel the sale and process a refund of my payment. My name is ***** ***** and I have an account with Paypal. Can you assist me? Otherwise I am sunk. … read more
Michelle
Michelle
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Bachelor's Degree
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T get into my account because of "suspicious activity" but
39;t get into my account because of "suspicious activity" but my cel phone doesn't work where my computer (reception) is so I can't receive the text code or automated call in time to respond. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
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I am very frustrated. I am trying to buy a Freddie Mercury
I am very frustrated. I am trying to buy a Freddie Mercury poster on eBay. I log in with email and password ***** it asks for me to type in numbers then tells me that the numbers are not a match. time… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
990 satisfied customers
Is there any way to prove that we did not receive some emails?
Is there any way to prove that we did not receive some emails? We have a dispute with PayPal and they claim that they have sent us several emails and we have not received them. I have checked the junk… read more
Hunter Owens
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Computer Specialist
Bachelor's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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