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I'm unable to login to my PayPal account. I've purchased a…

Customer Question
I'm unable to login...

I'm unable to login to my PayPal account. I've purchased a Dyson vacuum cleaner battery and I am unable to login to find the status of were it is, or if it has been sent. My email address is***@******.*** please help as this is getting very frustrating

Technician's Assistant: Are you logged into your email account on any other devices?

Yes I'm logged on to the email I sent you just now.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes but they do not work , invalid

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No just that can't reset password, security questions invalid as is phone number . Jennifer

Submitted: 4 months ago.Category: Email
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Customer reply replied 4 months ago

Hello I've already paid for the battery and want to know where it is. This was paid for on the 5 February 2018!!! I want refund if this can't be resolved. Thank you Jennifer *********

Answered in 1 hour by:
3/11/2018
Email technician: bbao, IT Consultant replied 4 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,808
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Is the given Yahoo email address also your PayPal ID that was used to purchase the battery online?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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