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I JUST BOUGHT A NEW COMPUTER AND GMAIL KEEPS LOGGING ME OFF.

Customer Question
I JUST BOUGHT A...

I JUST BOUGHT A NEW COMPUTER AND GMAIL KEEPS LOGGING ME OFF

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

WEB BROWSER

Technician's Assistant: What troubleshooting have you tried?

WEB BROWSER

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Every time I try to watch you tube or FB annoying music plays

Submitted: 4 months ago.Category: Email
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Answered in 40 minutes by:
3/11/2018
Email technician: bbao, IT Consultant replied 4 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,814
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

When was your last successful logon to the same Gmail account? Is there any other device accessing the same Gmail account at the same time?

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Customer reply replied 4 months ago
Hi
My son ,who is a bit more computer smart than I, came over and in a few minutes took care of most of my issues So I thank you but it doesn't look like I need your services now. Tim Cleary
Email technician: JJesus Perez Gonzale,
 replied 4 months ago
JJesus Perez Gonzale
Category: Email
Satisfied Customers: 50
Experience: Level II Technician at 49erShops Inc.
Verified

Hi, I am more than happy to continue to assist you. Please let me know where you have left off and I will gladly continue to assist you.

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