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Cannot access yahoo email. Account key information was

Customer Question
Cannot access yahoo email...

Cannot access yahoo email. Account key information was inserted incorrectly.

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

No.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes. Phone number is(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I do not have a cell phone. And am unable to get into my att.net email

Submitted: 6 months ago.Category: Email
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Answered in 6 hours by:
3/11/2018
Email technician: Sandy, Computer Specialist replied 6 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 7,013
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
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Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Email technician: Sandy, Computer Specialist replied 6 months ago

When you try to reset your Yahoo account password, Account key information will be sent either on the Recovery email address added to account or Registered mobile number?

Where do you get this Account key?

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