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I do not know what happened. When I tried to go on outlook…

I do not know...

I do not know what happened. When I tried to go on outlook today I ended up getting my email address changed. I felt forced to try to log on and now my email is different than what it has always been these past several years. My original email address is***@******.***. Now it has been changed to something at***@******.***. Help Me please.

Technician's Assistant: Is your Outlook file saved to cloud storage services like Dropbox, Google Drive, or OneDrive?

Not that I am aware of

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

Yes. When it originally asked for my email address, my daughter's email name came up and I did not know how to change it to bbgrieb.

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Answered in 20 minutes by:
3/10/2018
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,074
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Can we do a remote session so i can fix this for you?

Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,074
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified
Kamil Anwar and 87 other Email Specialists are ready to help you
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Please send me remote request from your screen.

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Phone call session started

Unfortunately i am not available for a phone call, i will opt out and open your question to other experts who can help you on phone.

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Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Email
Satisfied Customers: 1,005
Experience: Product Developer at Computer Science Corporation
Verified

Hi,

I am Bhavik, I will help you in it.

Please let me know your phone number. I will call you.

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Customer reply replied 5 months ago
Cancel everything. I have got the situation under control. Please cancel my trial account.

Okay.

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Customer reply replied 5 months ago
Please cancel everything. I do not want any more "Just
answer". Please verify.
Customer reply replied 5 months ago
No No phone call. Please end this. Please verify this is all discontinued.
Customer reply replied 5 months ago
When are you going to verify that this matter is closed?
I have reported it.you can call customer service to get update.
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Kamil Anwar
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,074
7,074 Satisfied Customers
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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