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Lost my Facebook account -think it might have been hacked…

Customer Question
Lost my Facebook account...

Lost my Facebook account -think it might have been hacked -do not receive text on phone -locked out of Facebook, messenger and gmail

Technician's Assistant: Are you logged into your Gmail account on any other devices?

At help center asking if I want to join or log in

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes and have used them but it still asks for password

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

How do I recover my original account and will it return

Submitted: 4 months ago.Category: Email
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Answered in 8 hours by:
3/10/2018
Email technician: Pete, Computer Expert replied 4 months ago
Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 20,366
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Email technician: Pete, Computer Expert replied 4 months ago

Hi Valerie,

To recover your Facebook account, go to https://www.facebook.com/help/contact/357439354283890

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

--------------------

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Category: Email
Satisfied Customers: 20,366
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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