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I am trying to buy a new app, and twice been run around with…

Customer Question
I am trying to...

I am trying to buy a new app, and twice been run around with no results

Technician's Assistant: Which software or app can I help with?

ComiCat

Technician's Assistant: What have you tried so far with your software?

I have tried to buy it

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No, but the last time I tried that, it gave me a $5 charge, and then said I needed to buy a more expensive plan

Submitted: 6 months ago.Category: Email
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Answered in 10 minutes by:
3/10/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,165
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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