Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I could not send an email today. The message said,"smtp.com…

Customer Question
I could not send...

I could not send an email today. The message said,"smtp.com failed.Additional Outgoing Mail servers can be configured for mail accounts in Settings accounts and passwords.??????

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

It was on my iPhone.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

Not sure. How would I know? Ill try to send another email.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I guess not.

Submitted: 5 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 4 minutes by:
3/10/2018
Email technician: Mr.Med, Other replied 5 months ago
Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 2,282
Experience: Networks & Security Engineer
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Email Question
Email technician: Mr.Med, Other replied 5 months ago

I'm sorry about the issue, When did this start and What email service are you using ?

Ask Your Own Email Question
Customer reply replied 5 months ago
The one i gave you.
Email technician: Mr.Med, Other replied 5 months ago

I mean do you use Gmail, AOL, Yahoo etc...?

Ask Your Own Email Question
Customer reply replied 5 months ago
No I’m not comfortable with that
Email technician: Mr.Med, Other replied 5 months ago

You are referring to the automated offer from our system. There is no way to remote into your phone, I am sorry for any confusion.

do you use Gmail, AOL, Yahoo etc...?

Ask Your Own Email Question
Customer reply replied 5 months ago
After today just cancel this membership.
This was no userfriendly.
Customer reply replied 5 months ago
i use gmail
Customer reply replied 5 months ago
Are you still looking?
Customer reply replied 5 months ago
Good by.
Email technician: Mr.Med, Other replied 5 months ago

To cancel your subscription click here : ww2.justanswer.com/help/how-can-i-cancel-my-subscription-hl

Please follow the steps below:

  1. Launch the Settings app from your Home screen.
  2. Tap on Mail, Contacts, or Calendar.
  3. Tap Accounts.
  4. Tap on Add Account.

  5. Tap on Google.
  6. Enter your login information for your Google account and tap Next after each step.
  7. Tap the switch next to each Google service you'd like to sync. If you have existing local mail, calendars, contacts, or notes, you'll have to either tap Keep on My Phone or Delete each time you enable a service.
  8. Tap Save in the top right corner of your screen.

Thank you

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
When the last update came in and I installed it, my AOL mail
When the last update came in and I installed it, my AOL mail ceased being able to send out mail. I can receive mail, but everything I try to send wont send. How can I fix this? … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
My wife can't get incoming email through her "verizon.net"
My wife can't get incoming email through her "verizon.net" email address on her iphone and iPad. The message she gets is: "Cannot Get Mail - The mail server "incoming.verizon.net" is not responding. V… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I cannot send or receive emails, I believe some one may have
I cannot send or receive emails , I believe some one may have compromised my email pass word … read more
Cody
Cody
Computer Science
2,431 satisfied customers
My iphone will receive emails but won't send them out.The
Hi, My iphone will receive emails but won't send them out.The message I get says - A copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying. … read more
PC_Wizzard
PC_Wizzard
IT Technician
45 satisfied customers
My outgoing mail on my phone is not going out? Godaddy.
Yes, I have entered smtpout.secureserver, my email address and password ***** email for outgoing server.… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I can receive email on my iPhone 8 but I can not send email.
I can receive email on my iPhone 8 but I can not send email. … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I can receive incoming e-mails but cannot send outgoing from
i can receive incoming e-mails but cannot send outgoing from Outlook 2010 - get an error ... "The server responded: 550 Please configure your … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I can get email on my iphone 6 but I can't forward it or
I can get email on my iphone 6 but I can't forward it or send it out … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Been to apple store and, and they called verizon and we
hi been to apple store and, and they called verizon and we still couldn't get my email to work. i can retrieve email through verizon web mail with no issues. What Seems to be the problem? … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I am having trouble with aol on my I phone 5s. When I try
I am having trouble with aol on my I phone 5s. When I try to send an email it says username or password (its the password) for SMTP:*****@******.***@smtp.aol.com is incorrect help please… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I am able to receive emails on my iPhone 5 with my account
I am able to receive emails on my iPhone 5 with my account mail.mris.com but I can not send any email out. Thank you… read more
Chris Lindsey
Chris Lindsey
IT University
156 satisfied customers
When sending emails from macbook they go to sent box but are
When sending emails from macbook they go to sent box but are not received in inbox Settings: outgoing: 587 no ssl, incoming 993 with ssl I have tried various combinations… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
Please provide a step-by-step on how to link Microsoft Outlook
Please provide a step-by-step on how to link Microsoft Outlook to one's gmail account. In other words, I want to use Microsoft Outlook to read and send my gmail email. How would this be done? Thank yo… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
for some reason today I cannot send email from my outlook account.
for some reason today I cannot send email from my outlook account. Has worked just finr for 2 years and now its not working. I receive emails just fine. I do not know where to go from here. I think an… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I just set up my yahoo mail plus to forward into my Outlook
I just set up my yahoo mail plus to forward into my Outlook (Window 8) new computer using POP3 access. It seems to be working fine. However, I have the Iphone4 and can access my emails via yahoo, but … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
When attempting to send an email, the system attempts to send
When attempting to send an email, the system attempts to send over and over with error meggages 0x80004005 "The operation failed" comming up after each attempt to send?… read more
Qin Xia
Qin Xia
Master\u0027s Degree
922 satisfied customers
I am trying to add an email account in Outlook. It is asking
I am trying to add an email account in Outlook. It is asking me for my server type and url. Also said that my ISP would have provided me with this info, where would I find it?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I have a new IPhone 4S. I use Outlook 2007 to get my Comcast
I have a new IPhone 4S. I use Outlook 2007 to get my Comcast account emails which show up on my computer in my Outlook but not on my new IPhone 4S. Before my new IPhone I used my Blackberry and only r… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x