Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I accidentally sent some very confidential information to…

Customer Question
I accidentally sent some...

I accidentally sent some very confidential information to the wrong address.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Comcast, but I sent it to a gmail account

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

This was through a web browser.

Technician's Assistant: What troubleshooting have you tried?

I don't have any idea how to troubleshoot that.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don't think so.

Submitted: 5 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Customer reply replied 5 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 5 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 23 minutes by:
3/10/2018
Email technician: bbao, IT Consultant replied 5 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,984
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Do you mean something was accidentally sent from your email address (*****@******.***) to another email address (what provider is it?)?

Ask Your Own Email Question
Customer reply replied 5 months ago
I sent it from by computer to the wrong email address
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Don't know the icon is missing. Comcast. Web. Nada. Just
don't know the icon is missing JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: comcast JA: How do you usually access your email? On a phone or tablet, or through a web browser?… read more
Justin Johnson
Justin Johnson
Owner
2,420 satisfied customers
I have a new Samsung S9. I seem to have connected Gmail to
I have a new Samsung S9. I seem to have connected Gmail to my Comcast . I would like to undo this. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I want to delete the tabs accumulating at the top of my
I want to delete the tabs accumulating at the top of my emails … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
My E mail account has been hacked. Comcast. Web browser.
none yet, I guy saying he was from Puglishers warehouse, hAS MY EMAIL … read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
1 satisfied customers
Is it possible to retrieve an accidentally deleted draft.
Is it possible to retrieve an accidentally deleted draft … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I am trying to recover my cell phone, and I need to verify
I am trying to recover my cell phone, and I need to verify my gmail … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have a large group on email addresses connected to one
I have a large group on email addresses connected to one email name and need to disconnect them in Gmail … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
291 satisfied customers
I have e-mail problems am I at the right chat session?
I have e-mail problems am I at the right chat session? … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
My email has wrong I need help fixing it please. Gmail.
None don't know how it should read ronnalivingston … read more
bbao
bbao
IT Consultant
1,984 satisfied customers
Whats the number. I need to personally talk with a
Whats the number. I need to personally talk with a representative. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
The system is not recognizing my phone number. I recently
The system is not recognizing my phone number. I recently switched to another internet provider but was continuing to use Comcast email. … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I have a couple of people saying whenever they try sending
Hello madam/sir: I have a couple of people saying whenever they try sending me emails they just bounce back. What could be the issue? … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
I need my tax forms that ive done sent to my gmail acct. Web
i need my tax forms that ive done sent to my gmail acct … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
On my Email check in page I need to remove 3 of the emails
On my Email check in page I need to remove 3 of the emails that are there. How … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Second opinion] I cannot connect with a Comcast account in
Second opinion] I cannot connect with a Comcast account in Calif … read more
bbao
bbao
IT Consultant
1,984 satisfied customers
Seem like I cant get my password accepted. Approximately one
First the installer put the wrong name and Comcast used Hopskins instead of Hopkins … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I cannot find my latest email to correct address on my sent
I cannot find my latest email to correct address on my sent file … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I recently hanged my email From a Netzero.com address TO. I
I recently hanged my email From a Netzero.com address TO***@******.***. I want to make a new Password ***** the gmail, but every verification number you sent me has failed? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
578 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x