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Pam Berns always gets a not-verified message when she sends…

Customer Question
Pam Berns always gets...

Pam Berns always gets a not-verified message when she sends me an email at my email address. She is my partner, we sit several feet away from one another at work and my email address IS accurate,***@******.***. I get and send email on it daily. ONLY Pam gets these erroneous messages. What is this bunk? Get your record straight! I am on Pam's computer now and she is here, on the phone. Email her if you need verification. Edward Haggard (*****@******.***).

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Pam's email address is:***@******.***

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No idea

Submitted: 4 months ago.Category: Email
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 11 hours by:
3/10/2018
Email technician: bbao, IT Consultant replied 4 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,813
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> Pam Berns always gets a not-verified message when she sends me an email at my email address.

Can you please paste the notification email bounced back to her after she sent an email to you? Prefer to also upload a screenshot of this notification email for review. Thanks.

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