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I restored windows 10 and everything seems to be working…

Customer Question
I restored windows 10...

I restored windows 10 and everything seems to be working except for Outlook 7. I'm now getting a message that says it cannot open my default folder

Technician's Assistant: How's your internet connection? Are you checking Outlook from a browser or a mail client (e.g. Outlook)?

Browseer

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I'm running Norton but have tried logging on with Norton disable and still get same message.

Submitted: 6 months ago.Category: Email
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Customer reply replied 6 months ago
waiting for a response
Customer reply replied 6 months ago
this is taking too long so just cancel my membership
Answered in 27 minutes by:
3/9/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,165
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Regarding Outlook 7, what actual version are you referring to? Outlook 2007? If yes, are the other Office 2007 apps such as Word and Excel are working well or not?

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Category: Email
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