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I was asked to change my password. Now I cannot get in to…

Customer Question
I was asked to...

I was asked to change my password. Now I cannot get in to mail at all. I will not change my email address.

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not that I am aware of

Submitted: 6 months ago.Category: Email
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Answered in 26 minutes by:
3/9/2018
Email technician: Aparna Indresh,
 replied 6 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Aparna Indresh,
 replied 6 months ago

May I know who is your email provider for example Gmail,Yahoo?

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Customer reply replied 6 months ago
It has been fixed. Thanks
Email technician: Aparna Indresh,
 replied 6 months ago

That's great thank you for your time please reach out to us if you need any technical assistance.

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Customer reply replied 6 months ago
I was able to reset my password ***** everything is working now. Thanks for the help.
Email technician: Aparna Indresh,
 replied 6 months ago

Thanks for your response.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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