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As I delete incoming emails, they disappear- then return to…

Customer Question
As I delete incoming...

As I delete incoming emails, they disappear- then return to bottom of email line-up. Often, when I click on next email, I see only single title on screen...text all left out!!

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Verizon.net...then got notification from verizon, last spring, that AOL had taken their place in providing my emails. Have had too many troubles with AOL ever since(!)

Technician's Assistant: How do you usually access AOL? On a phone or tablet, or through a web browser?

IAOL app is on both an iPad and iPhone

Technician's Assistant: What troubleshooting have you tried?

Usually AOL- FUBAR — seems to self-correct within 18-36 hours; so no troubleshooting.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

V’s notification last year seemed to imply I could ELECT to go back to having VERIZON supply my emails. I’s like to do that!

Submitted: 4 months ago.Category: Email
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Answered in 1 day by:
3/11/2018
Email technician: Josh, Computer Enthusiast replied 4 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,959
Experience: Email expert with over 5 years experience
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Customer reply replied 4 months ago
I want AOL to discontinue as my email provider- re-connect my email delivery to Verizon.net!
Email technician: Ugo A, Computer Software Engineer replied 4 months ago
Ugo A
Ugo A, Computer Software Engineer
Category: Email
Satisfied Customers: 72
Experience: Software Engineer at Quadrant
Verified

Good afternoon,

My name is***** read your last post, I just wanted to clarify some things. It seems that you are not accessing your email by going directly to Verizon's website correct ? I'm guessing that your emails are being forwarded to a 3rd party device such as your phone or tablet ?

Now, the only other thing I need more clarification about are your disappearing/reappearing emails. On my end, your original question has been shortened so that I can't see the whole description. Can your repost it now please ?

Thanks.

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Email technician: JJesus Perez Gonzale,
 replied 4 months ago
JJesus Perez Gonzale
Category: Email
Satisfied Customers: 50
Experience: Level II Technician at 49erShops Inc.
Verified

Please let me know if you require further assistance?

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Email technician: JJesus Perez Gonzale,
 replied 4 months ago

I am happy to continue to assist you

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