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I feel that maybe I should change my password. My Yahoo

Customer Question
I feel that maybe...

I feel that maybe I should change my password.

Technician's Assistant: What device or product does this involve?

My Yahoo e-mail acct.

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Through the computer web browser

Technician's Assistant: What troubleshooting have you tried?

I was called by some one on the phone that my e-mail acct has been compromised

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not at this time

Submitted: 4 months ago.Category: Email
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Answered in 3 minutes by:
3/9/2018
Email technician: GeekGal, Email Support Specialist replied 4 months ago
GeekGal
GeekGal, Email Support Specialist
Category: Email
Satisfied Customers: 1,790
Experience: MIS Degree & 15 + years experience supporting email issues of all kinds
Verified

Hi there! My name is*****'m sorry that you're having this trouble. It would be my pleasure to assist you. Please give me just a moment to review your question.

Please note: You may see offers for ADDITIONAL SERVICES that are automatically generated by the website. They are completely optional. Please feel free to ignore them.

Ask Your Own Email Question
Email technician: GeekGal, Email Support Specialist replied 4 months ago

To change your Yahoo account password, please click on this link:

https://login.yahoo.com/account/security?.lang=en-US&.intl=us&.src=yhelp

Next, do the following:

  1. Click Change password.
  2. Enter a new password.
  3. Click Continue.

Please give that a try and let me know the results.

Ask Your Own Email Question
Email technician: GeekGal, Email Support Specialist replied 4 months ago

If you don't know your current password ***** you have any problems with any of the steps or need more help, please let me know. If for any reason this doesn't work for you, please tell me so I can provide additional help. I am committed to working with you until the problem is fully resolved. Your complete satisfaction is my goal! Thank you!

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GeekGal
GeekGal
GeekGal, Email Support Specialist
Category: Email
Satisfied Customers: 1,790
1,790 Satisfied Customers
Experience: MIS Degree & 15 + years experience supporting email issues of all kinds

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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